Senior Salesforce Service Cloud Developer

No of Positions: 1

Location: Pune

Tentative Start Date: June 15, 2023

Work From : Any Location

Rate : $ 9 - 12 (Hourly)

Experience : 4 to 10 Year

Job Applicants : 10

Job Views : 532

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Job Category : Information Technology & Services

Duration : 6-12 Month

Required Skills

LWC Aura Apex programming triggers salesforce Integration /Einstein Analytics Service cloud

Description

Experience: 6-10 Yrs (4+ Yrs in Service Cloud)

Notice Period: Immediate to 15 Days

Mode: Full-Time | Contract to Hire | Contract

Contract Duration: 6-12 Months

Note:

The candidate should be comfortable to work till 12.00 AM IST,

Service Cloud Certification is required.

Roles & Responsibilities:

Atleast 4+yrs experience in Service Cloud, should have been part of 2-3 implementations.
Integration experience is mandatory.
Salesforce service cloud certificate is required.
LWC experience is a plus
Good knowledge on Case management
Milestones/Entitlements
Omni channel routing
Good Knowledge on Integrations - tools such as (Mulesoft, Skyvia, Rest/Soap user interface for Data and API Integration).
Hands on experience on Apex coding and LWC
Good Salesforce Admin skills.
Exposure to CRMA/Einstein Analytics is an added advantage.
Directly work with customer counterparts and support during U.S time zone.
Need to be individual contributor with consultant mindset.
Assertive and Delivery Mindset.