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Helix Remedy L3 Support

No of Positions  No of Positions:   2

location Location: Bengaluru

date Tentative Start Date:   April 30, 2023

Work From Work From : Onsite

rate Rate : $ 8  -  9 (Hourly)

experience Experience : 5 to 7 Year

Job Applicants : 9
Job Views : 570
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Job Category : Information Technology & Services
Duration : Long-Term
Key Skills Required Skills
Helix Remedy MS SQL Server Microsoft Power BI Azure Dev ops

Role: L3 Support ,

Exp: 5+.
Skills: Helix Remedy 20.8 or later, DWP 20.08, Smart IT 20.08, MS SQL, Microsoft Power BI (added advantage, Report building), Azure Dev ops as user - ability to use DevOps Board
Must: Should know how to develop using DWP platform, Day to day creation of new forms in DWP. Troubleshoot.
Upcoming: Business Workflows and Innovation Studio (Already implemented but work not started)
Remedy Support skills for Incident / Change / Work order / SRM
 Basic Foundation Configuration like People, Support groups, Auto Assignments / Product Categorizations / Change Approvals / Templates, etc
 Major activities are backend support for any incidents and building new forms using DWP. CMDB is handled by another team if known its added advantage.

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