Business Analyst

KEY RESPONSIBILITIES

·       Business Analysis and Requirements Gathering: 40%

    Work with Head Solution Delivery on the business case identification against a target capability enablement
    Understand, assess and document business requirements to address the need identified in the business case
    Document and evaluate process through relevant visualization of all key process parameters
    Facilitate discussions with relevant stakeholders and drive closure on agreed actions
    Drive optimum process re-design to ensure effectiveness of solution being considered
    Perform fit-gap assessments to translate into proposed process flow and functional design documents
    Define and drive alignment on project closure and success criteria with relevant stakeholders

·       Solution Definition, Design and Development: 40%

    Drive solution definition and design for evaluation of right solution choice
    Drive vendor evaluation for solution choices from techno-functional perspective
    Drive design, build and test process for agreed solution
    Evaluate process, data, people impact and technology impacts for the designed solution
    Ensuring project standards are met through application of governance controls
    Ensure design and integration to solution ecosystem
    Ensure adherence to set architecture, security, data standards
    Manage solution integrity based on agreed project methodology and solution design
    Periodic project reviews/ scrum ceremonies with internal and external team
    Deliver projects within the timeline and budget
    Deliver projects within agreed parameters with optimum performance for business acceptance and closure
    Deliver proper training and handover of completed projects to support organization
    Drive use cases of delivered solution
    Drive compliance to internal controls and address any audit gaps

·       Stakeholder and people management: 10%

    Build strong relationship with key stakeholders and business users
    Influence key stakeholders to drive right choices for the organization
    Lead as a key connect on the project(s) with all other IT teams to ensure alignment and holistic consideration for solution delivery
    Be a great team player and enable excellent delivery within team
    Key contact for the vendor(s) of your application(s)

·       Continuous Improvement and Innovation:10%

    Drive continuous improvement in the organization through deep process analysis that may or may not need technology support
    Drive insights to improve effectiveness of IT and business processes
    Be curious to explore, learn and pilot use of new technologies for right business use
    Infuse learnings from other organizations, forums etc, to drive ideation and improvement in current process, systems and data

INTERACTIONS

INTERNALLY (mention role):

    Business functions
    IT Project / IT Support teams
    Global IT stakeholders

EXTERNALLY (mention role):

    System Integrators / Implementation partner
    IT application support partner

KEY PERFORMANCE INDEX

    Stakeholder satisfaction
    Improvement in business process efficiency
    Project delivery within defined scope, time, cost & quality
    Value delivered in accordance with Solutions delivery scorecard
    Project management as per Project Life Cycle Toolkit

PROFILE DETAILS

QUALIFICATION:

    Related Bachelor’s / master’s degree or Business Administration
    8-12 years of related IT experience
    Strong functional skills
    Experience collaborating with different teams (local or global) to drive solution design, build and test
    Understanding and basic knowledge of solution architecture
    Experience in developing integrated solutions involving process, data, and technology