Confidential , Hyderabad | Software Trainee | OnBenchMark Bench Profile

Confidential
Software Trainee
Location :Hyderabad
Experience :Year
Last active on :January 22, 2021

Rate: $18/Hourly

Availability :Immediate

Work From :Onsite

Category :Information Technology & Services

Key Skills

LinuxWindows ServerSail Point Angular JSHTMLAWSApache Tomcat ServerMySQL

Education

Under Graduation

Bachelor of Technology

Post Graduation

Discription

Contribute significantly to organization’s growth by adding new dimensions and scale to it, attain respectable position and excel by leveraging my strengths of adaptability, perseverance, analytical ability and positive attitude.
Able to work effectively and efficiently in a matrix environment
Willingness to learn team facilitator hard worker.
Interested to explore myself with new technologies and environment.

Project Details

Title :Confidential

Duration :6(Month)

role and responsibileties :

Checking the assigned tickets using Service-Now and Samanage ticketing tool to track ticket progress and enter updates to have on going record of case activity till resolution is reached and close the tickets.
User Provisioning and De-Provisioning.
Created and maintained User accounts, Distribution List, Security Groups and Shared Drive Access in Active Directory.
Handling Password Management for the Users.
User’s access Provisioning to AWS & eDesk via OKTA cloud based tool.
Fixing the issues for mail/Exchange issues.
Monitoring the daily scheduling tasks.
Providing quick and appropriate solutions in different level giving support for issues over mail and ticketing tools.
Providing support on Active directory and AD integrated applications.
Responsible for monitoring RSA console and troubleshooting RSA token issues.
Managing Third party vendor applications like SynXis, Oracle and Opera Cloud etc.
Coordinating with other teams for issues resolution.
Day to day support of customer issues.
Involved in 18/5 on-call support.

Description :

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