SALES FORCE COPADO
Location : BHOPAL, India
Experience : 8 Year
Rate: $21 / Hourly
Availability : Immediate
Work From : Offsite
Category : Information Technology & Services
Consultant－Gurgaon
Collaborated with teams to solve technical customer problems a cross product suites.
Prepared test systems for replication of user issues.
Fulfilled client customization requests form anaged systems and software components according to internal business requirement policies.
Collaboratedwithdifferentteamsanddeveloperstoresolvecomplextechnicalissuesandrecurrentfaults.
Maintained composure and patience in face of difficult customersituations,applyingde-escalationtechniquesandpositivecustomersupport.
Confidential
Click Software deals with Global Customers in manner to providedeliveringacompleteend-to-endmobilesolution,unparalleledvisibilityand control of business operations so the customers can manage theirservicebusinessmoreefficiently.
Theproductandservicesteamprovideanextensiveknowledgetobuildmore successful service programs in workforce industry to enhanceproductivityandprofitability.
Provide technical support to all AWS cloud customers across globe.MonitoringtheliveapplicationsrelatedalertinOP-ManagerandNagios.AnalyzingthelogsandsystemthroughtheKibana,Grafana.
FixingthealertraisedinOP-ManagerandNagiosrelatedtoapplicationSide.
ProvideL2supporttoClickSoftwareInternalProfessionalServicesTeamandensuretofindouttheWorkaroundofhighlyreportedbugs.
StayuptodateonnewTechnologyintheSupportknowledgebaserelevanttoresolveissue.
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