VINAY, SALESFORCE ADMIN | Bench Resource on Contract

VINAY (RID : 6v6vlqqq2ehc)

SALESFORCE ADMIN

Location : DELHI, India

Experience : 4 Year

Rate: $14 / Hourly

Availability : Immediate

Work From : Offsite

Category : Information Technology & Services

Shortlisted : 1

Total Views : 21

Key Skills

SALESFORCE MARKETING CLOUD SQL HTML5 CSS3

Discription

Vinay

CAREER OBJECTIVE

To build a career in an organization which would enable me to utilize my technical and innovative skills and contribute to the success of the organization.

SUMMARY

Sr. Quality Engineer with about 3+ years of experience in diversified and progressively challenging experience in Email Marketing using SalesForce Marketing Cloud(SFMC)platform.
Experience of working in the complete End to End Email Marketing process which involves end to end campaign life-cycle management, development, testing, Subscriber Segmentation, Deployment and Campaign Analysis.
Good work ethics with excellent communication and interpersonal skills.
Capable to delve into the new leadingTechnologies.
Ability to work well in both a team environment and individual environment.

PROFESSIONAL EXPERIENCE

QUALITY ENGINEEAR– Confidential

(July-2017 to till date).

Execution of email marketing campaigns and campaign analysis.
Performed QA for campaigns, marketing automation, journeys and order pages.
Creating promotional and service email.
Ensure CAN-SPAM compliance and other email regulations.
UsingAutomationStudiotoexecutemulti-stepmarketinganddatamanagementactivitiesonanimmediate, triggered, or scheduled basis.
Testing emails using to ensure full email client compatibility.
Perform A/B testing for email campaign and using analytics builder to create weekly reports, monthly reports.
Proficiently working on high priority campaigns with tight timeline, and always looking forward for campaign optimization to attract more customers for better results.
Deliver positive and pro-active client support during email submission and production processes.
Executes timely email marketing campaigns; one-time, recurring, and dynamic content driven.
Creating and editing various events (fixtures) using Salesforce Sales Cloud.
Good understanding of Software Development Life Cycle (SDLC) and all stages of QA and Defect Life Cycles
Experience with Waterfall, Agile software development (Scrum) and SOA process.
Experience in developing test plans, test cases, defect logging and deployment
Actively involved in GUI, Functional, Integration, System, Regression, End to End testing, User acceptance, and Database testing
Familiarity of Quality Assurance standards, processes methodologies and strategies
Mostly worked with Cases, Contacts, Accounts, Solutions and Reports entities in Service cloud application
Verification & validation of Inbound Emails as converting as Cases. Validating the Assignment rules of Cases
Verification of Target and Non-Target Account functionalities. Verification of Inbound and Outbound Cases requirements.
Report and manage defects to ensure that all issues are resolved according to established guidelines and expectations
Preparing the Traceability Matrix between Requirements & Test cases

TECHNICAL SKILLS

Platforms: Salesforce Marketing Cloud (SFMC), Harmony tool for Email marketing and Circles CMS.

Project management tool: Workfront.

Stack: HTML5, CSS3, AMP script, SQL.

Additional Skills: JIRA, Workfront, M S Excel, FileZilla Movable-Ink, Client specific CMS tools, Ad validation, Reporting and

Running DB remotely via MS Access.

Additional Responsibilities: Training team, onboarding new process, handling client calls in absence of Tech Lead and creating confluence pages in Jira for process.

Name	Amount	Days	Action
Premium	15000	30	Pay Now
Enterprise	40000	30	Pay Now

VINAY (RID : 6v6vlqqq2ehc)

stuff goes in here!