Career Objective
To be a part of your organization where I can utilize my inherent talent and contribute my skill to the organization’s vision and mission.
Professional Summary
- Able to communicate effectively with both technical and non-technical project stakeholders.
- Skilled in order data management and catalog management.
- Having well experience in ticketing tools like Freshdesk, and JIRA ticketing
Projects Project: 1
Project Name: Sky Web Exim
Role: Software Tester Trainee
Module: Master, Transaction
Testing: Manual Testing
Description: Sky Web Exim is software for maintaining indent for Export from beginning to end all processes are included in the Account facility.
Project: 2
Project Name: GV Tour App (Mobile App Testing)
Role: Software Tester Trainee
Software : Android
Module: Tour/Visit, Party Analysis
Testing: Manual Testing
Description: This app is for showing other company details by scanning the visiting cards of the contact person for BI (Business Intelligence)
Responsibilities:
- Involved in Manual Testing.
- Studied the requirements documents to understand Project.
- Understand testing requirements by studying Test strategy.
- Involved in Test cases documents review along with Test lead.
- Executed test cases on Software build and prepared test log with daily results.
- Reported defects and was involved in the Defect tracking process.
- Involved in modified Software builds Sanity test and conducted Retesting and Regression testing on every modified Software build to close defects
Associate Member of Technical Staff | Dec 2018- Dec 2019
- Worked with multiple clients to understand requirements and provide the best service
- Developed team communications and information for meetings Developed an exceptional attendance record with special attention to punctuality
- Worked with the technical team to resolve and improve and provide exceptional customer Service
Skills
- Account management
- Customer service
- Order fulfillment
- Complaint resolution
- Customer relations
- Excellent hands-on experience in Magento backend
- Creating new products, new categories, new attributes, new blogs, form creation
- Category modification, product modification,
- Form modification, updating Meta information
- Manage purchase order, make corrections in customer Invoice as per client update
- Makes process improvements to improve quality and drive efficiently
- Respond to customer email inquiries and requests
Certification
Education
- BE in Computer Engineering (2017) from BAMU university with 72.50%
- Diploma in Computer Engineering (2013) from MSBTE with 68.32%
- S.S.C (2010) from Jalna Division Board with 89.64%
Software Competency Web: HTML, CSS, PHP, JavaScript, Node JS
Languages : Golang
Operating system: Windows XP, Windows 7, Windows 8.1
Platform : Windows
Tools: MS Office-2013