SOWJANYA, Sr. JIRA/Confluence/Service Desk Admin | Bench Resource on Contract | May 2024

SOWJANYA (RID : 6v6vltpxgd0m)

Sr. JIRA/Confluence/Service Desk Admin

Location : DELHI, India

Experience : 6 Year

Rate: $17 / Hourly

Availability : Immediate

Work From : Offsite

Category : Information Technology & Services

Shortlisted : 0

Total Views : 24

Key Skills

JIRA AWS MY SQL POSTGRE SQL Jira agile Bit Bucket

Discription

Created JIRA workflows including advanced workflows with Post-functions, Conditions, Validators and Triggers
JIRA customization - Issue Schemes, Workflow Schemes, Screen Schemes, Field Configuration Schemes, Permission Schemes, Notification Schemes
Manage users & groups – add and invite users through AD, LDAP and CROWD
PerformedJIRA Re-Indexing and Integrity checker
Used built in Add-on’s as well as third party add-on’s for extending the functionality of the tool
Good hands on in writing JQL queries and filters for JIRA
Very Good Exposure in Agile Boards – Scrum and Kanban project implementation, Epics, Stories and bug. Configured columns, Filters and reports for sprints
Created events, email notification schemes and assigned project roles on JIRA
Worked on generating reports for senior management on JIRA using gadgets
Profound in JIRA Service Desk/Tickets
Hands on customization of SLA s and calendar for projects
good exposure in projects export and imports and merged different environments into single
Integrated JIRA with Single Sign-on (SSO) plug-in

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