Sr. Salesforce Developer
Location : Jaipur, India
Experience : 6 Year
Rate: $18 / Hourly
Availability : Immediate
Work From : Any
Category : Information Technology & Services
S o u h a r d o – 6 Y e a r s - Sen i o r S a l e s f o r c e D e v e l o p e r
Certified Salesforce Developer with 6 years of experience skilled in developing client-specific solutions on Salesforce.com CRM. With proven client interaction abilities
Experience
SEPTEMBER 2022 - PRESENT
Confidnetial l Senior Salesforce Consultant
Supporting end users with L1/L2 technical support for all Salesforce troubleshooting required. Commerce Cloud Implementation with features like Email-to-Case. Case Routing Logic and various other automation on Case management to more efficiently support the end users. Worked on various projects on custom development as per the business needs of the org using
Education
Salesforce FLOWs
Apex Trigger
Apex Classes
Batch Classes
Apex REST API
Lightning Web Components(LWC)
Salesforce CPQ
Salesforce Experience cloud.
Java Script
SQL
KALINGA INSTITUTE OF
INDUSTRIAL TECHNOLOGY,
BHUBANESHAR
BACHELOR IN TECHNOLOGY
Stream: Electronics &
Instrumentation
C.G.P.A : 7.5
DAV PUBLIC SCHOOL,
JHARSUGUDA
HIGHER EDUCATION
Stream: Science
Aggregate : 92%
Expertise
Proven Client-Interaction Skills
SFDC Customisation & Configuration
Salesforce Development
Strong Verbal/Written Communication
Skills, Good at Listening.
Salesforce Integration(Working with
APIs)
Salesforce Lightning
Language
ENGLISH
HINDI
BENGALI
ODIA
Implemented Salesforce CPQ for pricing and billing pipeline.
JUNE 2021 - AUGUST 2022
Confidential l Senior Salesforce Developer
Involved as a lead resource on End-to-End implementation of Business Applications like
Salesforce(my expertise),NetSuite, CPQ, Boomi, SNOWFLAKE.
Supported all Internal and External users for PlanSource working on Salesforce CRM via
Case triaging and Commerce Cloud Implementation, also did a lot user friendly
enhancements with FLOW Automations on Salesforce.
Worked in a very SLA compliant environment resolving around 25+ high priority cases per
week. Strategized and implemented integrations of external platforms with Salesforce using
Dell Boomi Intrgration.
Integrated Salesforce CPQ with NetSuite that is used for billing.
Integrated Salesforce with SNOWFLAKE Date Warehouse for reporting functionalities.
Integrated Salesforce with Qualtrics for Feedback management.
Integrated Salesforce Commerce Cloud with KMS knowledge management system.
Involved in delivering a Reseller Partner Community for exposing Salesforce Data and
making user interacting portal for PlanSource's Resellers; using Salesforce Experience
Cloud(popularly known as Salesforce Communities.
JUNE 2018- MAY 2021
Confidential l Application Development Analyst
Started with a state of the art, Accenture driven Salesforce training of around 3
months.
Hands on experience on Salesforce.com developer toolkit, Apex Classes, Controllers,
Triggers, Visual Force Pages and SOQL and SOSL.
Proficiency in SFDC Administrative tasks like creating Profiles, Roles, Users, Page
Layouts, Approvals, Workflows, Validation rules, Reports, Dashboards, Tasks, and
actions.
Good understanding of Development to Deployment; Have knowledge of Workbench,
Code commits tools(Bitbucket).
Worked on support project as L2 Support with all the SLA considerations met.
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