Sr MuleSoft Architect
Location : Andhra pradesh, India
Experience : 7 Year
Rate: $12 / Hourly
Availability : 2 Week
Work From : Offsite
Category : Information Technology & Services
Providingtechnical supportto thecustomers 24*7.
Troubleshooting thecustomers facing issues whichare Designtimeissues,Runtimeissues,Analyticsissue.And provisioning Customer’s subaccounts.
Outagehandling:WorkingwithNetwork/Cloudengineering team/Runtime team, design time team when the outage occurs.
Designtimehotfixdeployment,OSSecuritypatching, Apigee Upgrade, DB upgrade.
Handling20+Datacenters:havingexperienceinhandling the IAAS in AWS, Azure, Converged cloud, AL iCloud.
WorkedwithexternalteamssuchasAWS-Supportteam, Azure Support team, Apigee-Google team.
Preparing RA-documents for newly coming issues and provingtotheteam.PreparingoperationalguidesAndRCA tocustomer.
Monitoring: AVS, Dynatrace, thousand eyes, and taking preventive actions before customer are experiencing the issues.
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