Manager - QA, Compliance & Governance
15 years of experience in Software QA with a strong sense of quality responsibility, planning, and knowledge throughout the whole product/service life cycle including requirements
gathering, project planning, Test strategy, scheduling, writing test plans, writing and executing test cases, defect tracking and reporting, also 4+ yrs experience in implementing
and maintenance of Quality management system. Work closely with Product Management, Development, Support, Sales and Services teams to prioritize assignments and manage
risks/issues to ensure successful delivery with high quality.

WORK EXPERIENCE
Manager - QA, Compliance & Governance
LSG India (P) Ltd
March 2011 to December 2022
 From scratch created a highly successful Quality Assurance department that consistently exceeded stretch goals for all quality metrics.
 Ability to create, direct, and implement quality assurance principles and maintain delivery quality
 Identifies testing issues, creates and implements process changes, reviews and interprets others' recommendations, and responds to trends analysis by directing solutions.
 Reviewed test cases, requirements, defects, and test execution within Application Lifecycle Management Version.
 Hired, trained and managed the QA team resulting in effective integration of quality goals and process.
 Managed multiple QA projects simultaneously with a focus and delivering highest quality product without jeopardizing product delivery schedules.
 Allocation of resources to various projects, monitoring the progress of tasks, conducting internal meetings across development teams and QA team.
 Effective Corrective Action Plans (CAP) execution.
 Develops and executes audit plans
 Oversees compliance and internal quality audit functions conducted on a regular basis within each department.
 Tracked and reported quality metrics for the department in a clear and concise manner to senior management to use for performance reviews.
 Develop and implement QA strategies in collaboration with QA test leads, development leads, and delivery leads to achieve and beyond departmental and corporate quality targets.
 Serve as a point of contact for all issues regarding delivery processes and quality assurance.
 To get the most out of the QA effort, make sure the tools are used correctly. This includes testing tools for functional, performance, automation, etc



Test Analyst
Snowsoft Systems
April 2008 to March 2011
 Understanding User Stories and Acceptance Criteria’s and preparing Test
Cases.
 Preparation and review of test scenarios for web application testing
 Managing the testing team by delegate tasks to the team and tracking the same
 Logging and monitoring defects
 Manual execution of test Cases during Sanity and Regression test phases.
 Time and effort estimation for team before Sprint work.
 Participating in Lead meetings and daily SCRUM
 Preparing deliverables like reports and metrics on each Sprint basis.
 Communicating with client side and onshore team.
 Working as backup team member for mobile app testing: