Shivshant (RID : 474kwbrsbmh)

designation   Salesforce Marketing Cloud Consultant

location   Location : New Delhi

experience   Experience : 5 Year

rate   Rate: $21 / Hourly

Availability   Availability : Immediate

Work From   Work From : Offsite

designation   Category : Information Technology & Services

Last Active: 24 Days ago
Shortlisted : 1
Total Views : 7
Key Skills
Salesforce Visual Force Apex Triggers SFMC HTML CSS SQL
Discription

Professional Summary

⮚    5+ years of experience in creating programs based on specific requirements in Salesforce. Salesforce Marketing cloud developer evaluating company processes, creating journeys based on business needs, and creating email templates using Email studio.

⮚    Creative team player with technical and time management skills. Willing and adopting to learn new technologies.

⮚    Expertise in Salesforce Marketing Cloud –Email Studio, Contact Builder, Cloud Pages, Automation studio, Journey Builder AMP Script/SSJS thereby enabling the clients to plan, personalize and optimize the customer journey.

⮚    Strong experience in Salesforce Admin, Salesforce CPQ, GA 360, Search Engine Optimization

⮚    Experience in Solution designing based on customer requirements and Salesforce Admin.

⮚    Experienced Journey Designing and Configurations.

⮚    Experienced in performing complex troubleshooting, root-cause analysis, and solution development.

⮚    Extensive experience in Email Sends, Trigger Sends Automation

⮚    Experience in SFDC Objects Report Creation and Import into SFMC.

⮚    Exposure to SFDC Administration Activities Users creation, Reports, Dashboards, Custom Objects, Tabs, Accounts, Contacts, Opportunities, Leads, Quotes Objects.

⮚    Strong experience in Customer Journeys implementation.

⮚    Experience end-to-end solutions providing for the business.

⮚    Experience Functional Flow Design and Solution design documents.

⮚    Experienced SFMC Administrative activities users’ creation, updating user roles and permissions, data extract, sent email troubleshooting, Automation, and Failure troubleshooting.

⮚    Exposure to Rest API Soap API Components enables the SFMC Integration with other systems.

⮚    Adept at SFMC FTP creation and configurations.

⮚    Strong background in Journal Entry process defines and configuration.

⮚    Experience Campaign process implementation.

⮚    Experience Agile/Scrum process.

⮚    Experience Effort Estimations and Team Management.

 

Technical skills and certifications

⮚    Salesforce Marketing Cloud Email Specialist

⮚    Salesforce Marketing Cloud Administrator

⮚    Salesforce Platform Developer - I

⮚    Automation Tools: SFMC

⮚    Mobile Platform: Salesforce Marketing Cloud Mobile Studio, Push Message Setup

⮚    API Knowledge: SFTP setup / Working Knowledge of SOAP& REST API

⮚    Testing Skills: Manual Testing, SFMC Testing

⮚    Operating System: Windows 10

⮚    Programming Languages: HTML, CSS, JavaScript, AMP Script , SQL


Project Details

Xxxxxxx Software Pvt. Ltd.                           

Salesforce Marketing Cloud Consultant                             

July 21 - Till Date

Summary:

⮚    Worked closely on configuration and development of emails, content block, and Template activities

⮚    Worked in Salesforce Marketing Cloud Campaign Solutions team to manage, create and deploy campaigns on behalf of Marketing Cloud clients by executing tasks related to audience segmentation, email scheduling, and email sending

⮚    Creating personalized automation via automation studio for effortless activity in many campaigns and defining customized 1-to-1 customer journey using journey builder in SFMC exact target tool.

⮚    Dynamic Contents


IBM                                     

Salesforce Marketing Cloud Consultant               

July 19- July 21

Summary:

⮚    Worked closely on configuration and development of emails, content block, and template activities.

⮚    Creating personalized automation via automation studio for effortless activity in many campaigns and defining customized 1-to-1 customer journey using journey builder in SFMC exact target tool.

⮚    Used journey builder extensively to run complex journeys

⮚    Used FTP to upload and download files.

⮚    Accountable for acting and managing the workflow of email campaigns.

⮚    Good working experience in SQL. Data management and data pulling by using SQL queries.

⮚    Tested email templates across browsers and clients for rendering and alignment issues

⮚    Checked the dynamic values and modules are populating correctly

⮚    Compared text between the assets and finalized template


Client Sony India Pvt. Ltd ( IBM)                             

Salesforce Marketing Cloud Consultant              

Aug 19- April 20

Summary:

⮚    Worked in Sales cloud of PSA flow which uses Apttus CPQ.

⮚    Development using Visual force, Apex, Triggers, class.

⮚    Strong Working knowledge of Batch Apex, Schedule Apex, and Queueable Apex.

⮚    Involved in defining Roles, Profiles, Permission Sets, and Page Layouts

⮚     Deployment using Change Set, VS code

 

Prior Experience                                               

⮚    Worked as Salesforce Developer at Tata Consultancy Services from Nov 16 – Jul 19

 

Educational Qualification                              

⮚    Bachelor of Engineering



 
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