Projects
 Project Name: Trackwise Complaints
Description:
 Experience in developing and deploying custom integration solutions in Salesforce.com CRM. Proficient in creating/troubleshooting/modifying APEX code and visual force pages.
 Experience in modifying Visual force pages to be supported in Lightning Experience and good understanding of lightning mode and its features.
 Hands-on experience in writing queries using SOQL and SOSL in Apex Classes and Triggers.
 To improve business made recommendations to integrate with third party plug-ins from AppExchange.
 Experience customizing standard objects - Accounts, Contacts, Opportunities, Products, Cases, Leads, Campaigns, Reports and Dashboards.
 Migrated the code using Eclipse IDE and ANT scripts.
 Used Force.com Web services API and Salesforce API are REST, SOAP, and METADATA for implementing web services in the application for access to data from different users.
 Extensive experience in designing of custom objects, custom fields, role-based page layouts, custom Tabs, custom reports, report folders, report extractions to various formats, Dashboards, and Email generation according to application requirements.
 Helped add Lightning page to SalesForce1/Sales Force One navigation menu
 Strong knowledge on Agile (SCRUM), Water Fall Project Execution Methodologies.
 Expertise in maintaining the functional areas of Data Management, Campaigns, Leads, Forecasting Accounts, Contacts, Opportunities, Quotes, Activities, Dashboards and Reports.
 Involved in providing Production support post go-live.
 Managing the end-to-end technical delivery for multiple Salesforce, Veeva, and Siebel and custom applications
 Worked on Veeva including System Configuration, to make business processes social, to collaborate in real-time from anywhere, with Chatter.
 Using Python and APIs for METADATA editing, embedding, and analysis. Configuring workflows, users, fields, states, roles, products, security groups in Veeva Vault
 Expertise in sales cloud, service cloud and marketing cloud processes.
 Ensured data integrity through the appropriate use of de-duping, loading, and exporting tools, for bulk of data using Data Loader, Admin Garage, and Loader.
 Developed custom Business logic using Apex Classes, Visual force pages and Lightning components. Used Visual force components like Page Block, Command Buttons, Action support, Action Function.
 Experience on Community Cloud to connect with customers and employees with each other
 Extensive experience in Salesforce Customization, creating Roles, Profiles, Page Layouts, Record Type, and Assignment Rule, Workflow Alerts and Actions, Reports, Dashboards, Outbound messaging, and Approval Workflow, Customer Service and Support Administration.
 Ability to design, code, test, debug, package and deploy quality, scalable and well documented solutions on the Salesforce platform.
 Implemented sales cloud, service cloud and marketing cloud using Pardot.
 Extensive experience with various Salesforce deployment methodologies including Change sets, Force.com Plug-in environment, Ant Migration tool kit and Eclipse.
 Strong knowledge of SFDC standard data structures and familiarity with Force.com Explorer, Data loader and Import Wizard.
 Hands on experience in development by implementing Triggers, APEX classes, wrapper classes, controllers, Visual Force, Force.com IDE, Apex Test Classes for SFDC testing, Batch Apex for data processing and writing queries in SOQL and SOSL, customized queries to avoid governor limits.
 Hands on experience in Administration setup like manage Users, Security Controls and Data Management.
 Provide technical architecture strategy and guidance for Salesforce rollouts and assist with design for adoption strategy.
 Worked on setting up Veeva features like Engage meeting, Group Calls, Surveys through Approved emails etc.
 Worked on Salesforce Lightning Components for building customized components replacing the existing ones.
 Involved in developing Salesforce Lightning Apps, Components, Controllers, events and Skilled in understanding and implementing the new Salesforce Lightning Experience
 Experience working on Eclipse IDE with Force.com Plug-in for writing business logic in Apex
 Strong Knowledge in AppExchange Applications for integrating with third party applications.
 Good knowledge on mobile applications like Salesforce 1 and Salesforce classic.
 Worked on Salesforce Marketing cloud Connector V5.
 Created and maintained the documentation for Design, Migration, and Integration.
 Deployed applications from Sandbox to Production.
Environment: Saleforce.com platform, Apex Language, Visual force Pages, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Lightning design system (LDS), Veeva CRM, Oracle EBS, Apttus CPQ, Financial Force PSA, Custom Objects, Custom Tabs, Email Services, Sandbox data loading, Eclipse IDE Plugin, Windows XP.
Duration: April 2021 – Jan 2022
Role: Senior Salesforce Developer
 Salesforce Platforms, Apex, Visualforce, Triggers, web services API integration, Lightning
components, lightning events, the lightning out, visual flows