Santhosh
Salesforce Lead Consultant
About Me
Having 8+ years extensive Experience in Salesforce Development, Admin and Support. Dynamic and motivated professional with a proven record of generating and building relationships, managing
strategies and coaching individuals to success.
Professional Summary
- Ihaveworked on Sales, Service, Health Cloud and Community Cloud and extended knowledge in Lightning Web Components and Integration.
- Proficiency in following the Agile Methodology SDLC (Scrum Based) project implementation.
- Cloud Experiences – 2 projects in Sales Cloud, 1 project in Service Cloud, more than 2 projects in Health Cloud and Community Cloud (formerly Experience Cloud)
- Extensive Experience on Apex Trigger, Apex Class, Visualforce Pages, Visualforce Components & Controllers, Apex Web Service, SOQL & SOSL
- Proficiency in SFDC Administrative tasks like creating Profiles, Roles, Users, Page Layouts, Email Services, Approvals, Workflows, Reports, Dashboards, Queues, Public Groups and Email Templates.
- Experienced using Salesforce Lightning UI, created Lightning Apps combining Lightning Design System, Lightning App Builderand Lightning Component features.
- Experience in analyzing business requirements, entity relationships and converting to Salesforce custom objects, lookup relationships, junction objects, master-detail relationships.
- Extensive experience in designing Custom Formula Fields, Field Dependencies, Validation Rules, Work Flows, and Approval Processes for automated alerts, field updates, and Email generation according to application requirements.
- Vlocity experience with Document Template, Flex Cards, Data Raptors, Omniscript/Omni-channel.
- Worked on Entitlements, Milestones, Web-to-lead, Web-to case, Email- to- case based on business requirement process.
- Experience in Salesforce.com Governors limit and Data Modeling.
- In Salesforce.com have extensive exposure of different entity like Lead, Campaign, Account, Opportunity, Order, Quotes, Reporting, Email Administration, Admin Activities.
- Implement security model in SFDC using Profile, Sharing Rules, Org- Wide default sharing, Role Hierarchy, Permission Sets and Apex Sharing.
- Experience in automating process using Process Builder, Flows.
- Hands on Experience on Salesforce Customization – Batch Class, Controller classes, VF pages and familiar with Lightning Components.
- Managed API Integrations and Web services, familiar with Salesforce Integration – REST API’s.
- Adaptable and transformation leader with an ability to work independently, creating effective presentations, and developing opportunities that further establish Organizational goals.
Professional Experience
Technical Skills
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- Data Modeling
- Automation Process
- User Management
- Data Management
- Data Security Management
- Apex, Batch Apex
- VF Pages
- Triggers
- SOQL & SOSL
- Controllers & VF Components
- Lightening Apps
- Lightning Components
- Lightning Web Components
- Deployment Process
- REST API services
Certifications
Salesforce Associate Salesforce Administrator
Salesforce Advance Administrator Salesforce Certified Platform Developer I Salesforce Certified Platform Developer II Salesforce Platform App Builder Salesforce Service Cloud Consultant
Lead Consultant /Confidential
2020(Sep) – Till Date
- Active involvement in SDLC (Scrum Based) like stories planning to include requirement analysis, solution designing and technical feasibility.
- Worked on Visual Studio for new implementations.
- Experience on Custom Lightning Components, Web Components and Lightning UI.
- Worked on development of Lightning Communities.
- Developed Aura components to dynamic root cause fun