SANTOSH

Software Developer

Summary

Having 3.1 years of relevant IT experience with salesforce.com CRM platform both as Developerand

Administrator working in multicultural environment. Specialized in Configuration, Customization, Integration, Deployment from Classic to Lightning working in Sales and Service Cloud.

Experience Summary

3.1 years of experience as Salesforce Developer and Admin.

Developing Custom Objects, Custom Fields, Page Layouts, Tabs, Record Type, Field Dependencies, Relationships, Validation Rules, Workflow Rules, Approval Process.

Strong Knowledge of SFDC Standard Data Structures and familiarity with designing CustomObjects and force.com platform.
Maintained Salesforce Securities - User Roles, Profiles, Permission Sets, Sharing Rules, OWD

wherever necessary.

Using Data Loader for insert, update and bulk import or export of data from Salesforce.comObjects.

Proficient in Apex classes, Triggers, Asynchronous Apex, Test Classes, Process Builder,Collection.

Worked on Salesforce Query languages like SOQL, SOSL, and DML in Salesforce.
Deploying using Change sets, GitHub Repository.
I am Learning LWC on my own to upgrade my technical skill sets from last 6months.
Committed to excellence, self-motivator, quick learner, and a prudent developer with strongproblem- solving, analytical skills.
Hard working personality with calm approach, adaptable nature and Good team player as wellas equipped to take the ownership/complete the assigned task at individual level and meet deadlines.
Excellent communication & relationship management skills with ability to relate to people at alllevels. Good customer-facing experience.

Technical Skills

SFDC Technologies

Standard objects, Workflow & Approvals, Apex Classes/Controllers, Apex Triggers, VF Pages, LWC,Data Loader, Reports, Dashboards, Force.com IDE

Languages

APEX, Visualforce, JavaScript, HTML, CSS

Tools & Technologies

Force.com Data Loader, Force.com Platform (Sandbox and Production), Jira

Education

Bachelor of Engineering 2018, Savitribai Phule Pune University, Maharashtra.

Employment History

Designation : Salesforce Developer

Organization : xxxxxxxxxxxxxxxxxx Pune

Duration : Oct 2019 to till date.

Project Summary

Project Title : Market & Grill - US

Client : Confidential

Role : Salesforce Administrator | Developer

Duration : November 2019 to till date

Project Description: This client is a leading manufacturer of foods and beverages. They are using the Salesforce application to sell their different categories of foods and beverages. Sales representatives create Prospects by conducting campaigns and converting them into leads by follow-up and by conducting meetings. After converting them into leads, convert them into opportunities by explaining to them about projects. This will provide services to the sold products. In Salesforce we implemented the services using case object. These Sales management was implemented in Salesfroce.com.

Responsibilities :

Developed SFDC application setup and customization to match the functional needs
Worked as Salesforce admin support governing user account creation, personal information setup, password reset, Roles & Profile creation, user group creation, updating company profile,Network access setup.
Liaised in setting up field level access for each custom object created based on the user’s rolewithin the organization.
Authored various Custom objects, Tabs, Fields, Page Layout, Entity-Relationship data model,validation rules, workflow rules as per the business need.
Analyzed the Data Transformation and Data Cleaning activities while transferring the data tothe external system using Informatics on Demand.
Defined lookup and master-detail relationships on the objects and created junction objects toestablish connectivity among objects.
Prepared field & page layout customization for the standard objects like Campaigns, Lead,Account, Contact, Opportunity, Cases.
Defined related tasks, time triggered tasks, email alerts, and filed updates to implementbusiness logic.
Designed, developed and deployed Apex Classes, Controller Classes and Apex
Triggers, packages for various functional needs in the application.
Performed detailed analysis of business and technical requirements.