Sandeep (RID : 474kwbrsbmh)

designation   Salesforce QA Lead

location   Location : New Delhi

experience   Experience : 11 Year

rate   Rate: $23 / Hourly

Availability   Availability : Immediate

Work From   Work From : Offsite

designation   Category : Information Technology & Services

Last Active: 25 Days ago
Shortlisted : 0
Total Views : 7
Key Skills
Salesforce JIRA UAT Testing Azure Zephyr Salesforce Testing Black Box Testing SDLC
Discription

PROFESSIONAL SUMMARY

 

❖   Certified Salesforce professional offering over 11 years of rich experience in Testing including

7 years of expertise in Salesforce Testing.

❖   Gained hands-on experience on small and large applications/products in domains like Aviation (Wheels Up Client) Banking (NatWest Markets and RBS Group). Education (DoE, NSW) and Market Research (EFWP, SPM)

❖   Experience in analyzing functional requirements and translating them to test cases.

❖   Well acquainted with Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC).

❖   Proficient in developing, maintaining, and executing test cases for different Black Box Testing methodologies.

❖   Reviewed test cases for peers and gave valuable comments about test case coverage and functionality.

❖   Prepared Traceability Matrix to ensure the test case coverage for all requirements. 

❖   Good exposure to JIRA & Zephyr.

❖   Participating in regular and weekly project status meetings with team members.

❖   Possess good communication skills and attention to detail.

❖   Self-motivated individual and a good team player with good analytical skills.


Work Experience

❖   Working as Sr. Salesforce QA Lead – Quality at C********** I******* Pvt Ltd from August 2019.

❖   Worked as Salesforce QA Lead at Accenture Gurgaon from Dec 2017- Aug 2019

❖   Worked as Senior Quality Assurance at Virtusa, Gurgaon from Oct 2015 to Dec 2017 

❖   Worked as Senior Technology Consultant at Capgemini Invent, Gurgaon from Dec 2010- Oct 2015

 

Education Credentials

❖     Master’s Degree (MSc IT) from Kuvempu University, Delhi (2012-2013)

❖     GNIIT (Software Engr) from NIIT, Delhi (2009-2012]

❖     Bachelor’s degree in (B.COM) from Lucknow University, Lucknow [2006 – 2009]

❖     Intermediate from St Joseph Inter College, Lucknow [2006]

❖     High School from St Joseph Inter College, Lucknow [2004]

 

CERTIFICATIONS

❖   Certified Salesforce Administrator.

❖     Certified Salesforce Service Cloud Consultant.

❖     ISTQB Certified.

❖     TOSCA Automation Specialist Certified Level 1, Tricentis

❖     TOSCA Automation Specialist Certified Level 2, Tricentis

❖     TOSCA Automation API Specialist Certified, Tricentis

❖     Scrum Master Certified Professional, Scrum professional.org

 

 

CORE COMPETENCIES

✓  TESTING SKILLS

❖   Very good experience in Testing and acquired sound knowledge in testing processes.

❖   Good in all the stages of SDLC, STLC, and Bug Life Cycle.

❖   Expertise in Functional Testing, Integration Testing, System Testing, Regression Testing, UAT Testing, Smoke Testing, and Browser Compatibility Testing.

❖   Good in identifying Test scenarios & writing Test cases by applying Test Case Design Techniques.

❖   Proficient in Test Execution, analyzing the results, Bug Reporting, and Bug tracking.

❖   Good in reviewing the Test cases.

❖   Involved in test plan and design.


✓    DEFECT TRACKING AND TEST CASE MANAGEMENT: JIRA, ZEPHYR, Azure

❖   Experience in logging application defects, Update User stories into JIRA, and tracking them to closure.

❖   Experience in maintaining defect reports in JIRA.

❖   Uploading, Updating, Tracking, and Closure of Test Cases on Zephyr.

 

✓  CLOUD COMPUTING & SALESFORCE ADMINISTRATION

❖   Good knowledge of Configuration and customizations of Objects, Relationships, Workflow Rules, Validations, Approval Processes, and Process Builders. 

❖   Good Knowledge of Sales Cloud (Email to Case, Web to Case,   Web to Lead). 

❖    Good Knowledge of Service Cloud.

❖    Knowledge of Marketing Cloud.


PROJECT EXPERIENCE

Project 1: Wheels UP (Private Aviation)

Module: All Business Units (SF, NetSuite, Atlas)

Role: Lead – Quality.

Client: Wheels UP

Technology: Salesforce, Experience Cloud (Sales, Service).

Domain: Aviation

Key Responsibilities:

❖  Identifying E2E scenarios, Writing Test Cases for different Methodologies and Salesforce Environments. 

❖  Executing test cases for Smoke, Component, Integration, and System Testing on the Salesforce platform. 

❖  Participating in reviewing test cases.

❖  Involved in preparing RTM documents.


Project 2: Department of Education (NSW)

Role: Sr Software Test Engineer

Client: DoE.

Technology: Salesforce Service Cloud

Domain: Education.

Key Responsibilities:

❖  Identifying E2E scenarios, Writing Test Cases for different Methodologies and Salesforce Environments. 

❖  Executing test cases for Smoke, Component, Integration, and System Testing on the Salesforce platform.  

❖  Participating in reviewing test cases.

❖  Involved in preparing RTM documents.


Project 3: SDS (Strategic Documentation Solution)

Role: Sr Software Test Engineer

Client: NatWest Markets

Technology: Salesforce Service, Sales Cloud

Domain: Investment Banking.

Key Responsibilities:

❖    Identified system scenarios and written test cases for the same on different Org.’s of the Salesforce platform.

❖    Preparing RTM to ensure requirement coverage.




 

 

 


 

 

 

 

 

 

 

 

 

 


 


 

 
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