Profile:

Competent in Aviation, Investment Banking (Capital Market), Market Research domain, and Salesforce Technology (Sales & Service Cloud,) and as Scrum Master with having 10 years of experience in the QA field with functional Testing. Handling a wide range of web applications and products testing. Good Exposure in Test Team handling and resolving problems, improving customer satisfaction, and driving overall operational improvements.

Employment History:

Salesforce Test Lead

 Working on Sales, Service Cloud testing other APP integration testing like NETSUITE, DOCU SIGN with Salesforce in Aviation Domain.

 Resolved Custom application problems, improved operations, and provided exceptional client support.

 Requirement estimation, Functional /Non- Functional Testing, Bug Report, Scrum meeting, daily stand ups.

 Testing Salesforce Custom and Standard applications.

 Preparation of UAT Scripts for Business users.

 Creating test cases in POSTMAN for API Testing

QA Lead (Salesforce)

 Leading end-to-end delivery of complex functional test modules for the SDS application.

 Working on Sales, Service Cloud testing of Salesforce in Banking Domain.

 Responsible for developing the test approach and test strategy for projects.

 Working closely with the development and testing team to ensure delivery of a highquality work product using the scrum framework.

 Developing the Requirements Traceability Matrix mapping the project requirements to

test scripts.

 Creating and executing test cases for functional testing, regression testing, and End to End testing.

 Contributing to the project’s processes improvements by managing peer reviews and being part of the sprint retrospective meetings.

 Managing test defects in Jira and tracking them to closure.