Location : New Delhi, India
Experience : 5 Year
Rate: $21 / Hourly
Availability : Immediate
Work From : Offsite
Category : Information Technology & Services
Ø Hands-on 5years of experience in Salesforce development and designing.
Ø Exceptional proficiency in designing apex classes, developing apps, visual force pages, and other similar programs in the Salesforce development toolkit.
Ø Working knowledge of overbuilding and configuration of Business Units, Landing Pages, Data Extensions, Smart Capture, Cloud Pages Content builder, Journey Builder, Automation Studio & Mobile connect.
Ø Working knowledge over static and responsive Email builds in the content builder.
Hands-on experience in using Journey builder and Automation studio.
Good exposure to client interaction.
Ø Good People and Team management skills with the ability to keep the team motivated and focused. An affable person with Good Communication and Interpersonal skills.
Ø Strong technical foundation and experience with advanced structured programming - APEX, LWC, Force.com, Java, SOA
Ø Experience developing Wave Apps, Datasets, Lenses, and Dashboards in Einstein Analytics.
Ø Experience working with Standard Sales Analytics application and Service Analytics Application in Einstein Analytics (Wave Analytics).
Ø Working experience with agile-driven software delivery with multiple MNCs.
Client: DellMalaysia (April 2021 – Continue)
Role: Salesforce developer, Automation Developer
Ø Working in the Sales cloud where the major feature is User and account modifications through external API integrations.
Ø Providing SF APIs for consuming these events. Also worked on Selenium scripts to test our front-end apex code as automation testing.
Ø Also worked on covering all business scenarios with the apex test class.
Technologies: Apex, Sync apex trigger, Batch Apex, Apex Test class, VisualForce, LWC Aura Components, Selenium
Client: LB (January 2021 - March 2021)
Ø I have created one Einstein chatbot to get the status of orders.
Ø It will provide you order related services & also help you to create an order.
Ø In order-related services it will provide order status.
Ø I have built case related chatbot in the same.
Ø It provides you the status of the case by case number like your case is in which phase.
Technologies: Salesforce Sales and Service Cloud.
Client: UPS (August 2020 – December 2020)
Role: Salesforce developer
Ø Worked on Salesforce Service Cloud for managing support cases using Omni.
Ø Also worked on managing multiple queues and permissions. Also worked on customization of which is used for phone implementation tenfold.
Ø Worked on Omnichannel customization for handling multiple emails to case scenarios. Worked on Omnichannel event listener and Einstein's next best actions configurations.
Technologies: Apex, Apex Triggers, LWC, Aura Component
Client: HBC (March 2020 - July 2020)
Role: Salesforce developer
Ø Help builds and maintains Wave Dashboards and Einstein Bots.
Ø As technology evolves, upgrade custom solutions as per user needs.
Ø Developing the code should be in accordance with the specifications and standards of development.
Ø Develop, organize, and edit technical documents as per the defined company and project guidelines
Technologies: Salesforce Sales and Service Cloud