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Rohit (RID : 210ulocrjxly)

designation   Salesforce Business Analyst

location   Location : Jaipur

experience   Experience : 6 Year

rate   Rate: $21 / Hourly

Availability   Availability : Immediate

Work From   Work From : Offsite

designation   Category : Information Technology & Services

Shortlisted : 0
Total Views : 73
Key Skills
Salesforce Business Analyst Agile SOQL SOSL
Discription

Project # 1:

 

Project   :  Confidential                                               

Role       :  Salesforce Business Analyst

Responsibilities:

  • Business analysis , Requirement elicitation , User Story Documentation , Requirement Verification , UAT Demo Support , Defect Validation.
  • Worked in Agile Environment and continuously review the business needs , refines priorities, outlines achievements and results , and fins opportunities and risks. Backlog grooming and discussing it with product owner.
  • Utilize Salesforce Einstein Analytics to create data models, dashboards, and reports for business insights and data visualization.
  • Elicit and clearly document business and system requirements .Ensure process , compliance  and adherence at all the levels.
  • Create data flow diagrams and training materials for internal training sessions for clients and business users to help better understand user groups and their preferred functionalities.
  • Experience with Salesforce Cloud with CPQ  and have a thorough understanding of configuration of salesforce.com (workflows, validation rules, approval process etc ).
  • Implemented custom objects, tabs, fields, page layout as per business requirements.
  • Created and maintained user roles, profiles, and permission sets, ensuring appropriate data access and security controls.
  • Identifed business needs , determined and carried out necessary processes and practices , monitoring progress and results , recognizined and capitalized on improving opportunities .
  • Worked closely with Salesforce administrators, developers, and end-users to ensure seamless implementation and integration of new features and customizations.
  • Led the design and development of Salesforce Einstein Analytics dashboards and reports, enabling business users to make data-driven decisions, identify trends, and forecast opportunities.
  • Created Workflows, Approval Process, sharing settings, Email alerts and Field Updates.
  • Utilized Data Loader and Workbench in handling massive amounts of user Data.
  • Implementing Email to Case functionality along with the Auto response rule with the help of team.
  • Maintain user roles, security profiles.
  • Wrote SOQL and SOSL statements and performed the data migration task.
  • Provided ongoing support to external auditors in gathering the Audit requirements such as Change Management , Apex jobs failure details , User access details etc.
  • Implemented and configured Financial Force modules, including Financial Management, Billing, Revenue Management, and PSA (Professional Services Automation), tailored to the organization's unique needs.
  • Participated in Audit Stories related to Financial force and Salesforce , and discussing them with External Auditors to meet the requirement.
 
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