• Tracking all issues logged by end user and provides functional solutions.
• Working with Business Users on a daily basis, providing functional support as well as technical troubleshooting assistance to ensure the successful flow of Business processes.
• Working with Oracle on created SRs and uploading the requested files and out puts.
• Analyzing the issues and providing the effective solutions by the help of Client interaction and ensuring that the Ticket must be closed within SLA.
• Working closely with end-users/clients and providing training, workshops.

Hikal offers solutions across the life sciences value chain. We provide world-class active ingredients, intermediates and R&D services to global pharmaceuticals, animal health, biotech, crop protection and specialty chemicals companies. Established in 1988, Hikal is the partner of choice for: Pharmaceuticals Active pharmaceutical ingredients (APIs), custom manufacturing, intermediates and advanced intermediates. Crop Protection Active ingredients, Advanced Intermediates, Intermediate. Research & Technology Process development, new product development, contract and custom development.

• Involved for configuring and the setting up of Purchasing and Inventory as per the business requirements.
• Coordinated with Technical consultants for customization.
• Primary point of contact for documentation (test scripts, functional design, configuration), testing of the applications (SIT, UAT), implementation methodologies
• Conducting workshops/training for clients to help analyze and define their business requirements and processes.
• Deliverables included functional mapping, gap analysis, setup, and testing (CRP & UAT). Instances used were CRP, UAT, & Production.
• Prepared the Documents like RD011, MD-50, BR100, TE040, TE50, DO70 for different implementation phases
• Involved in the management discussion meeting to finalize Organization structure as per Oracle system.

Believers Church Medical College Hospital (BCMCH) is a healthcare institution in Thiruvalla, Kerala, India. The Medical College is attached to a 500-bed, multi-specialty hospital. The Medical College, established in 2016, is situated in a campus of about 25 acres (10 ha) connected by rail and road.

• Tracking all issues logged by end user and provides functional solutions.
• Working with Business Users on a daily basis, providing functional support as well as technical troubleshooting assistance to ensure the successful flow of Business processes.
• Working with Oracle on created SRs and uploading the requested files and out puts.
• Analyzing the issues and providing the effective solutions by the help of Client interaction and ensuring that the Ticket must be closed within SLA.
• Working closely with end-users/clients and providing training, workshops.  

Polycab is engaged in the business of manufacturing and selling wires and cables and fast-moving electrical goods ‘FMEG’ under the ‘POLYCAB’ brand. Apart from wires and cables, we manufacture and sell FMEG products such as electric fans, LED lighting and luminaires, switches and switchgear, solar products and conduits & accessories.

• Involved for configuring and the setting up of Fusion EAM and Costing as per the business requirements.
• Coordinated with Technical consultants for customization.
• Primary point of contact for documentation (test scripts, functional design, configuration), testing of the applications (SIT, UAT), implementation methodologies.
• Conducting workshops/training for clients to help analyze and define their business requirements and processes.
• Preparing solution design documents by considering Client business requirement.
• Post implementation support after Production-Go-Live.
• Preparing the different Functional Design Documents and describing to Technical Consultants.
• Deliverables included functional mapping, gap analysis, setup, and testing (CRP & UAT). Instances used were Process Playback, CRP, UAT, & Production.
• Involved in the management discussion meeting to finalize Organization structure as per Oracle system.

Infifresh Foods Private Limited (Captain Fresh) is a freshwater fish and seafood supply chain platform. Captain Fresh is a B2B marketplace leveraging technology to deliver the fastest harvest-to-retail in the industry. The

company focuses on aggregating the fragmented retail demand across the country and linking them to the small fishermen and farmers throughout the Indian coast. The company was founded in 2019 and is based in Bengaluru, India. Captain Fresh has its operations in India, UAE and the US. Captain Fresh deals with both Domestic and Export Channels.

• Involved for configuring and the setting up of Fusion EAM and Inventory management as per the business requirements.
• Coordinated with Technical consultants for customization.
• Primary point of contact for documentation (test scripts, functional design, configuration), testing of the applications (SIT, UAT), implementation methodologies.
• Conducting workshops/training for clients to help analyze and define their business requirements and processes.
• Preparing solution design documents by considering Client business requirement.
• Post implementation support after Production-Go-Live.
• Preparing the different Functional Design Documents and describing to Technical Consultants.
• Deliverables included functional mapping, gap analysis, setup, and testing (CRP & UAT). Instances used were Process Playback, CRP, UAT, & Production.
• Involved in the management discussion meeting to finalize Organization structure as per Oracle system

Medtronic plc is an American medical device company. The company's operational and executive headquarters are in Minneapolis, Minnesota, and its legal headquarters are in Ireland due to its acquisition of Irish-based Covidien in 2015.  There are operations in India mainly in Mumbai, Chennai and Bangalore.

• Tracking all issues logged by end user and provides functional solutions.
• Working with Business Users on a daily basis, providing functional support as well as technical troubleshooting assistance to ensure the successful flow of Business processes.
• Working with Oracle on created SRs and uploading the requested files and out puts.
• Analyzing the issues and providing the effective solutions by the help of Client interaction and ensuring that the Ticket must be closed within SLA.
• Working closely with end-users/clients and providing training, workshops.

Palsons Derma is a leading dermatologist-certified company in India, known for its commitment to excellence and continuous improvement.

• Preparation of data templates
• EBS SCM, eAM modules walk through for business teams
• Facilitating data template filling
• Effective coordination with customer SPOC
• Working closely with end-users/clients and providing training, workshops
• Project documentation preparation
• Cutover activities
• Application configuration
• Report requirements and testing
• Conduct UAT
• Go live and post production support

Technopark is an autonomous organisation fully owned by Government of Kerala registered under the Travancore-Cochin Literary, Scientific and Charitable Societies Registration Act, 1955. 

This is a CMMI Level 4, ISO 9001:2015, ISO14001:2015, ISO 45001:2018 certified Technology Park. Being one of India's largest IT Parks, it is one of world's greenest Technopolis as well. Technopark came into existence in 1990 at Kerala State Capital. Technopark companies employ more than 63,000 IT professionals. Spread across 662.54 acres of land with 102.7 lakhs sq. ft built up space (completed) and about 460 companies operational at present.