Location : Jaipur, India
Experience : 11 Year
Rate: $20 / Hourly
Availability : 1 Week
Work From : Any
Category : Information Technology & Services
Proactive professional with overall 11 years of experience as a Business Consultant & Business Analyst worked on various Salesforce products like Sales Cloud, Service
Cloud, Marketing Cloud, Field Service Lightning, CPQ, Financial Service Cloud, Omni Channel, Experience Cloud, Pardot, Einstein Analytics, DocuSign CLM.
Designed technical specifications using Lucid-chart, Jira & Confluence. Seeking for an opportunity where I can best utilize my professional skills further for the
growth of the organization and as an individual. Industry knowledge: Field Service, Walk-in Service, Real Estate, Hospitality,
Innovative Business Analyst, skilled at enhancing and optimizing business processes to ensure growth and success. Possess strong interpersonal and
time management skills which help in prioritizing workload to meet deadlines.
Experienced in analyzing internal workflow processes to identify areas of enhancement, ability to identify fine points of data, developing and
implementing business development plans, and assessing business requirements.
Well-versed in GAP Analysis to compare the present state of the business with a conceptual, desired future state. Performed AS-IS and ToBe/Future State Assessment.Ability to influence stakeholders and work closely with them to determine acceptable solutions.
Business Skills: - Requirement Gathering, Requirement Analysis, Data Analysis, BusinessWorkflows, Business Analysis, Use Cases, Flow diagrams,
Business Planning, BRD/URD, Solution Designs, Business Planning, Gap Analysis, User Manuals, Report Writing, UAT.
Interpersonal Skills: - Oral and Written Communication, Time Management, Result Oriented, Decision Making, Leadership, Teamwork,
Learner, Self-organized, Confident, Optimistic, Problem Solver, Innovative.
Certifications and Achievements
Salesforce Certified Administrator
Salesforce Certified Platform App
BuilderSalesforce Certified Platform
Developer ISalesforce Certified
Salesforce Certified Service Cloud Consultant
Salesforce Certified Field Service Lightning