Rakesh, Servicenow Developer | Bench Resource on Contract

Rakesh (RID : 6v6vltws5e8k)

Servicenow Developer

Location : Bengaluru, India,

Experience : 5 Year

Rate: $14 / Hourly

Availability : Immediate

Work From : Offsite

Category : Information Technology & Services

Shortlisted : 5

Total Views : 23

Key Skills

ServiceNow RESTAPI SLA Management GET API Flow Design

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Certified ServiceNow Administrator.
4+ years of professional experience in IT industry as ServiceNow Administrator and Developer.
Experience in implementing Incident Management, Problem Management and Service Request Management.
Experience in creating custom tables extending from the base tables like task and cmdb tables along with a custom workflow to enable the business process.
Experience in creating Client scripts, Business rules, UI Actions, Script includes based on the business requirement.
Extensive work experience on UI Polices, Data Policies, Access Control List (ACL).
Experience in working with Email Notifications, Email Scripts and Inbound Actions.
Worked on creating Service Catalog items and Order guides, with a custom build workflow for each unique requirement.
Experience in creation and customization of complex Workflows.
Create and use Update sets to move Customizations between systems
Worked on Transform Maps, Data Sources and different Transform Map scripts for Data Loads and Management.
Working with Scheduled jobs, Events to manage business needs and handle background work.
Created various workflows for Custom tables and Service Requests.
Worked on Client side and Server side scripting according to the client requirements using Glide Record API's.
Worked on CMDB CI Class Manager, creating Custom classes and configuring them according to the requirement.
Worked on CMDB Query Builder, to create scheduled reports based on relationship data.
Creation of CI Suggested Relationships.
Creation of Automated alerts for different classes of CIs having Discovery Data Gaps, based on the attributes available at the CI level.
Creation of Discovery Schedules and addition of IP Range subnets into it.
Having Knowledge on SLA Management.
Experience in designing, building and maintaining ServiceNow integrations via REST API.
Created GET API for retrieval of table information for the third party application.
Created POST API for submission of Catalog Request from Third party application.
Experience on implementing end-to-end Service Catalog, Incident Management and Change Management, User administration, reporting and implementation of REST web services.
Creating and maintaining Access Control Rules and maintaining system security.
Experience in creation of Flow Designer for different requirements.
Experience in creating Database Views, Reports, Dashboards.
Experience of handling bug fixes and enhancement requests.
Strong ownership, accountability, and attention to detail in all work efforts.