ProjectsandActivities

Current Organization: Confidential

Position:SeniorAnalystIII

Duration:Aug2023–Present(Onsite)

Project:UnitedIndiaInsuranceCompanyLimited(CentralGovtofIndia)

Application:SAPECC6.0EHP

SAPModule:SAPABAP,SAPWorkflow,SAPWebdynrpo

• WorkedonseamlessoperationsthroughWebDynproandcustomworkflowdesign.

• InteractedwiththefunctionalteamrightfromcollectingrequirementsforUATsupport,

• handlingandresolvinguserissues.

• DevelopedanR/3reportforhousingloanandfestivaladvancepurposes.
• EngagedinthesimulationofaworkflowscenarioviatheESSportal.
• Handledmanyescalatedissuesandprovidedtechnicalassistancewithdetailedanalysis,

• resolvingtheissueswithnorework.

• ManagedissuesrelatedtoHR-ESS,housingloans,andemployeeentitlementmodules.
• MadechangestothealreadyimplementedAdobeformoutputasrequestedbytheclient.

Organization:Confidential

Position:Associate Consultant

Duration:Dec 2021-Aug 2023

Project: Smiths E-Invoicing Germany

Application:SAPECC6.0EHP

SAPModule:SAPABAP

• Debugandidentifydefects/changesintheimplementation,analyzethesolution,andimplementthenecessarychanges.
• Resolveproblemsfacedbyclientsorusersinatimelymanner,addressingthemasincidents.
• Interact with the functional team right from collecting requirements for UAT support,handlingandresolvinguserissues.
• Analyzethebusinessrequirementsandprovidethebestpossiblesolutionstotheclient.
• Manage incident handling through the Cherwell management tool, including prioritization,requirementgatheringfromusers,issueanalysis,resolution,review,andclosure.
• Handle many escalated issues, providing technical assistance with detailed analysis andresolvingthemwithnorework.
• Workonhighlyintegratedissueswithaquickturnaroundtime(TAT).
• Address issues related to SAP modules (SD, MM, PP, BW, GRC, GTS, HR, C4C, MDM,andFICO).
• Makechangestothealreadyimplementedtablesandsmartformsoutputasrequestedbytheclient.
• ImplementvariousSAPNotesbyperformingmanualactivities.
• Assistincheckingthecurrentstatusofworkflows,pendingworkitems,next-levelapprovers,current/previouslevelapprovers'comments,decisions(approve/reject),etc.
• ManageallPOCssingle-handedlyforweekendsystemrefreshment/updateactivities.
• Mentorandleadjuniorteammemberstoachievedeliverygoals.
• Technicaltestingwithcoreteamandpreparationoftestscenarios.
• GoodknowledgeinABAPbasicconceptsalongwithO2C.
• ParticipatedinRICEFWelementsdiscussion.