Prashant Bhardwaj

(Nutanix, ITIL, VCP, CCNA, MCP)

Seeking the senior level assignments of IT infrastructure management in a reputed organization.

CAREER OVERVIEW

• NUTANIX, ITIL, VCP, CCNA and MCP with 18 years of experience in Project Management, Domain Administration, IT Operations, Technical Support, Troubleshooting and providing Helpdesk Support.
• Presently associated with THOMSON DIGITAL as Head IT Infrastructure & Operations (Sr. Manager).
• Adept in analyzing information system needs, evaluating end-user requirements, custom designing solutions, troubleshooting for complex information systems management.
• Rich experience in IT Project execution, implementation and management.
• Abilities in handling multiple priorities with a genuine interest in personal and professional development.
• Good communication & interpersonal skills with abilities in resolving complex issues.

SKILLS SET

TECHNICAL EXPOSURE:

Nutanix Completed training of Nutanix HCI Management. NCA Certified.

• • • VMware infrastructure running with ESXi6.0. Server virtualization, Physical machine to virtual machine migration. Maintenance of the host servers and the guest VMs.
    • Endpoint Security: Having good exposure in Fortinet & Sophos Firewall, Sophos Endpoint Security, Trend Micro endpoint security (WFBS & Office Scan),
    • Other virtualization solutions: Have good exposure on other virtualization technology, which includes Ncomputing, ThinSpace, Propalms, Jetro Cockpit.
    • WiFi Solutions: Hands on experience on Ruckus WiFi solution (Controllers & APs), Cisco WiFi Solution (Controller & APs),
    • Mailing Solutions: Microsoft O365, Google Workspace.

FUNCTIONAL:

IT Operations management, Team management, Vendor Management, Recruitment and training. Extending high-end technical support and ensuring high customer satisfaction levels through prompt resolution of their issues. Implementing effective customer support systems and their management. Exploration of the new solutions.

Since Jun 2022 with Thomson Digital

As Head IT Infrastructure & Operations

EMPLOYMENT RECITAL

Key Deliverables:

Heading the IT Infra team.

Multiple projects planning & execution.

Consolidation of the datacenters located at different locations,

VMware infra upgrade,

Veeam Backup implementation.

User’s training on IT policies and processes.

Recruitment & Contracting.

Exploration of the new tools required for smooth functioning of the IT operations.

Since Mar 2012 to Jun 2022

with UFLEX Limited, NOIDA as Manager (I.T.)

Key Deliverables:

Project Execution, Team Management, Vendor Management, Client Management.

Project-7: New Plants at multiple locations

Location: India & Overseas

• Preparation of BOM based of the drawings.
• Budget Preparation of the project (Internet, MPLS, Networking, IP Telephony, Audio-Visual, servers, Desktop, Laptop, Printers).
• Solution designing and implementation.

Project-6: Implementation of IT infrastructure in new setup of Plant Location: Nigeria & Dharwad, Karnataka

• Requirement gathering from the process users,
• Budget Preparation of the project (Internet, MPLS, Networking, IP Telephony, Audio-Visual, servers, Desktop, Laptop, Printers)
• Vendor finalization,
• Defining SOW,
• Deployment of the IT devices (Switch, Firewall, APs, etc.)
• Recruitment & Training to the users and the IT staff.

Project-5: Implementation of IT infrastructure for the new 5 Office blocks Location: NOIDA

• Installation & configuration of the Layer2 to switches,
• Installation and the configuration of the WiFi access points,
• Audio/video solution,

Project-4: Mail Migration from LOTUS to G-Suite Location: GLOBAL

• Evaluation of the G-Suite for business, Tested all the features for a month on a test domain.
• MX record shifting to Google.
• Creation of the e-mail IDs and groups,
• Configuration of e-mails on users’ machines,
• Training to the users about using the e-mail in outlook and in g-mail interface,
• Training abou