Service Now Developer
Location : Jaipur, India,
Experience : 3 Year
Rate: $20 / Hourly
Availability : 1 Week
Work From : Any
Category : Information Technology & Services
Projects
Project Name: Singapore Airlines.
Role : Service Now Developer
Client : Singapore Airlines.
Description:
The Singapore Airlines group includes many airline-related subsidiaries. SIA
Engineering Company handles maintenance, repair and overhaul (MRO) business across nine countries, with a portfolio of 27 joint ventures, including with Boeing and Rolls-Royce. Singapore Airlines Cargo operates SIA's freighter fleet and manages the cargo-hold capacity in SIA's passenger aircraft .It has two subsidiaries: Silk Air operates regional flights to secondary cities, while Scoot
operates as a low-cost carrier.
Singapore Airlines was the launch customer for the Airbus A380, the world's largest passenger aircraft. It ranks amongst the top 15 carriers worldwide in terms of revenue passenger kilometers, and is ranked 10th in the world for international passengers carried. On 15 December 2010, Singapore Airlines was
named by the International Air Transport Association as the second-largest airline in the world by market capitalization, worth US$14 billion.
Responsibilities:
Creating groups, adding group members and assigning roles to groups.
Defined Users, Groups and Roles and providing accessing permissions.
Involved in development of many catalog items, Workflows and related codes.
Involved in creating business rules, client scripts, UI Policies, Data policies, Script includes for all the modules used by customer
Creation of SLAs, Assignment rules and other related configurations for all the modules used by customer side.
Created the transform maps to create the Request using the variables information which was provided by the client in excel or csv files
Using Transform maps Built a relationship between CI’s.
Creating Reports, scheduling reports, schedule jobs.
Following Agile process to develop and deploy code in development and production environments.
Deploying the developed code to Stage/QA/Production instances using Update sets