AWS Cloud Engineer
Location : Hyderabad
Experience : 5 Year
Rate: $9 / Hourly
Availability : Immediate
Work From : Offsite
Category : Information Technology & Services
Nune Lavanya CAREER OVERVIEW • Having around 5 years of overall experience in leading IT Operations entailing in Amazon Web Services • Extensive experience & technical skills in providing 24*7 support environment & effective solutions that positively impact customer satisfaction and operational costs. • Effective communicator with strong management skills, capable of leading & motivating individuals to maximize levels of productivity by assessing training & development needs and aligning programs related to the products. COMPETENCIES OVERVIEW • Restoring normal service as soon as possible, based on customer perspective and within defined SLA; detecting, logging, categorizing & prioritizing incidents and providing initial incident support. • Closing incidents after verification from users; defining and planning separate procedures for major incidents; ensuring adherence to SLA and priority-based management. • Troubleshooting problems pertaining to system performance, application conflicts and system bugs; addressing queries regarding information system / software including maintenance of hardware / software support, taking adequate measures to rectify faults.
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