NEHA, SALESFORCE QA | Bench Resource on Contract

SALESFORCE QA

Location : BANGALORE

Experience : 6.5 Year

Rate: $17 / Hourly

Availability : Immediate

Work From : Offsite

Category : Information Technology & Services

Shortlisted : 0

Total Views : 46

Key Skills

Salesforce Admin COPADO QA COMMUNITY CLOUD

Discription

Neha

Professional Summary:

6+ Years of experience in IT industry as a Software Testing in Salesforce.com, CRM platform, healthcare domain and Salesforce Administration.
Salesforce.com Admin 201 certified Salesforce Admin. &Salesforce certified service cloud consultant.
Hands-on in Sales cloud,Service cloud, &Community cloud.
Good expertise on Workflow rules, Validation rules, Process Builders, Reports & Dashboards and Data Loader.
Experience in handling Support Activities & providing training to Salesforce users.
Exposure to Security and Sharing rules implementation at object, field and record level for different users at different level of organization and also SSO.
Excellent understanding of Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC) and Bug Life Cycle (BLC).
Well Experienced in Understanding the Customer Requirements and deriving the Test Conditions/Test Cases/Test Scenarios based on the Requirements.
Good Expertise in Peer Reviews.
Experience in Test Execution – Functional, Smoke, Sanity, System, Regression and User Acceptance Testing (UAT).
Worked closely with development and other Support teams to resolve the issues.

Experience Profile:

Worked with Confidential from Nov. 2019 to Aug. 2023 as QA Salesforce.
Worked as a QA & Salesforce Test Engineer in Confidential from 9th May 2019 to 24th September 2019.
Worked as a Software Test Engineer and Salesforce System Administrator in Confidential from feb-2016 to 30th April 2019.

Academic Profile:

Technical Skills:

Testing Concepts : Functional Testing,STLC, Testing Types and Testing Levels, DLC
Salesforce CRM platforms :Service Cloud, Sales cloud, Community cloud, TargetRecruit, nCino
Test Execution Tools : JIRA, Target Process, Agile Accelerator, Copado
Certifications : Salesforce Admin – 201 (Certification Number: 1851432)

Salesforce Service Consultant (Credential ID: 22274113)

Confidential (Nov 2019 – Aug 2023)

The Very Group:

TVG is Online retailer and finance service provider in the UK and Ireland.

Roles and responsibilities:(Salesforce QA)

Using salesforce platform, Service cloud, Community cloud.
Interaction with various Business analyst and developers to design better test plan and strategies based on the requirements of the business.
Creating test scripts based on business requirements specification document in Copado.
Executing test cases in Copado and logging defects.
Maintaining the regression test suite for the application.
Helping business team in carrying out the User Acceptance Testing.
Documentation related to User Stories in JIRA.Also logging defect using JIRA.
Involved in Sprint Planning