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NEHA (RID : 6v6vlv6y4x4i)

designation   SALESFORCE QA

location   Location : BANGALORE

experience   Experience : 6.5 Year

rate   Rate: $17 / Hourly

Availability   Availability : Immediate

Work From   Work From : Offsite

designation   Category : Information Technology & Services

Shortlisted : 0
Total Views : 28
Key Skills
Salesforce Admin COPADO QA COMMUNITY CLOUD
Discription

Neha

 

 

 

Professional Summary:

  • 6+ Years of experience in IT industry as a Software Testing in Salesforce.com, CRM platform, healthcare domain and Salesforce Administration.
  • Salesforce.com Admin 201 certified Salesforce Admin. &Salesforce certified service cloud consultant.
  • Hands-on in Sales cloud,Service cloud, &Community cloud.
  • Good expertise on Workflow rules, Validation rules, Process Builders, Reports & Dashboards and Data Loader.
  • Experience in handling Support Activities & providing training to Salesforce users.
  • Exposure to Security and Sharing rules implementation at object, field and record level for different users at different level of organization and also SSO.
  • Excellent understanding of Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC) and Bug Life Cycle (BLC).
  • Well Experienced in Understanding the Customer Requirements and deriving the Test Conditions/Test Cases/Test Scenarios based on the Requirements.
  • Good Expertise in Peer Reviews.
  • Experience in Test Execution – Functional, Smoke, Sanity, System, Regression and User Acceptance Testing (UAT).
  • Worked closely with development and other Support teams to resolve the issues.
  • Working on Agile Methodology – Scrum.
  • Experience in Bug Reporting, Bug Tracking and Analysis of Bug Severity.
  • Excellent analytical, communication and interpersonal skills.
  • Hands-on Lightning Experience.

 

Experience Profile:

  • Worked with Confidential  from Nov. 2019 to Aug. 2023 as QA Salesforce.
  • Worked as a QA & Salesforce Test Engineer in Confidential  from 9th May 2019 to 24th September 2019.
  • Worked as a Software Test Engineer and Salesforce System Administrator in Confidential  from feb-2016 to 30th April 2019.

 

Academic Profile:

  • M.Tech. (CAID) completed in 2015 from VTU.

 

Technical Skills:

  • Testing Concepts                 : Functional Testing,STLC, Testing Types and Testing Levels, DLC
  • Salesforce CRM platforms :Service Cloud, Sales cloud, Community cloud, TargetRecruit, nCino
  • Test Execution Tools                         : JIRA, Target Process, Agile Accelerator, Copado
  • Certifications                                     : Salesforce Admin – 201 (Certification Number: 1851432)

                                                                           Salesforce Service Consultant (Credential ID: 22274113)

 

 

Confidential  (Nov 2019 – Aug 2023)

The Very Group:

TVG is Online retailer and finance service provider in the UK and Ireland.

Roles and responsibilities:(Salesforce QA)

  • Using salesforce platform, Service cloud, Community cloud.
  • Interaction with various Business analyst and developers to design better test plan and strategies based on the requirements of the business.
  • Creating test scripts based on business requirements specification document in Copado.
  • Executing test cases in Copado and logging defects.
  • Maintaining the regression test suite for the application.
  • Helping business team in carrying out the User Acceptance Testing.
  • Documentation related to User Stories in JIRA.Also logging defect using JIRA.
  • Involved in Sprint Planning
 
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