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Key Skills
Power BI
Data Visualization
Discription
NAVEEN
BUSINESS ANALYST | BUSINESS CONSULTANT
EXECUTIVE PROFILE
Leveragingnearly 8 years of expertise in business analysis and operations, leading cross-functional teams to drive process innovations and achieve business objectives.
Served as Business Analyst at Confidential., shouldered responsibilities the development of compliance rules, transforming raw data into meaningful dashboards, and leading the implementation of Salesforce Service Cloud as O2C’s Case Management tool
Proficient in utilizing Power BI, Confluence, Salesforce Service Cloud, and IBM Blue Work for business intelligence, data visualization, and process optimization.
Skilled in stakeholder management, team leadership, and strategic project management, with a proven track record of delivering actionable insights and enhancing decision-making processes.
understanding business processes, studying and analyzing workflow to design solutions (As-Is, To-Be), also preparing requirement & testing documents and conducting GAP analysis
Expertise in end-to-end project management activities including project scoping, estimation, planning, risk management and finalization of technical / functional specifications
Keen analyst with excellence in gathering and understanding requirements of clients & other multiplestakeholders
Performed UAT testing and delivering the outcomes with the stakeholders
Significant experience of working with customers, and technical teams for executing concurrent projects; envisioning usage of new technology and tailoring its usage for achieving desired results