Capacity Management
Location : Pune
Experience : 5.4 Year
Rate: $15 / Hourly
Availability : Immediate
Work From : Offsite
Category : Information Technology & Services
SKILLS
UI Scripts
CMDB
ITSM Modules
Data Sources
Client / Server Scripts
Agile
ACL
SLA
Servicenow Testing
Service Portal
Custom App Developement
Notifications
MySQL
Integration
Business Rules
Workflow
Service Catelog
Ajax
Javascript
HTML
CSS
TECHNICAL SKILLS
PROFILE SUMMARY
- having total 5+ years of IT experience and into servicenow 4 years. -strong in Servicenow Developement, integrations and ITSM. -having good knowledge of service portal and
CMDB(identification& recouncilation rules). - good unserstanding to work on service portal to create widgets, pages etc. -worked on servicenow testing on HR module(ER-CEO) from
scatch to end for Apple project. - worked on RESP API, SOAP INTEGRATION -worked with clients whos from automotive, electronic, healthcare and services -Competent in understanding the Business requirements, analysing and providing solutions. Having excellent problem solving & analytical ability. ?- Utilising every opportunity to contribute, growth
with an organisation which facilitates individual growth and development. -? Experience of working with various terms and clients both at on-site and off-site locations. -good in writting
test case and test scenarios.
Mule Yuvraj
- having total 5+ years of IT experience and into servicenow 4+ years. -strong in Servicenow Developement, integrations and ITSM. -having good knowledge of service portal and CMDB(identification& recouncilation rules). - good unserstanding to work on
MySQL
CSS
Servicenow
Servicenow Testing
Javascript
Angularjs
XML
Ajax
LANGUAGES KNOWN
marathi
english
hindi
WORK EXPERIENCE
Nov 2021 to Nov 2023
Consultant at NETALIA SOFTWARE SOLUTIONS
-Experience in implementation and enhancement of modules like Event Trigger, Email notifications, Email Templates, Dictionary Overrides, Reference Qualifiers, Database Views, Dictionary Attributes, and Views. - Programming experience with server-side and client-side APIs (Glide Ajax, Glide Form, Glide System, Glide User, Glide Record). -Have working knowledge in creation/updating of Business Rules, Client Scripts, Glide Ajax, Script Includes, JavaScript, JSON, UI Policies, Ul Actions, UI Pages and Access Control Lists. -Worked on
creation of Flow and Workflows. Customizing the existing Workflows and workflow activities based on the client requirements. -Experience in creation of Catalog items &
Record producers, Inbound actions, Custom reports and scheduling the same. Experience on Import Sets, Data sources, Transform maps for data loads and management. Implemented and scheduled custom reports, and dashboard. -Create and use update sets to move customization between ServiceNow instances. -Developed ServiceNow integration with 3rd party applications using REST web services Experience with Service Portal along with development of the custom widgets.
Apr 2021 to Oct 2021
Senior Associate Consultant at sampradaa software technologies (opc)
-Worked as one of the member for QA team to improve the testing performance of the project -Developed Quality test cases on reference of Use cases. -Mapping the test cases
for the requirements by usage of coverage function in quality center. -Updating the Test plan and adding Test Cases for every sprint. -Manage HR services for Apple Employee. Worked on HRIT, EMPLOYEE RELATION???s CEO. -Managed services of HRSD like Attendance, Guidance, Grievance, Job related accommodations, Investigations, Leave related accommodations, Decision reviews, performance management& People data security and guidance. -Have hands on experience to write test cases and scenarios.
May 2019 to Apr 2021
ITSM Consultant at JANUS SOFTWARE PVT LTD
-Competent in understanding the Business requirements, analysing and providing solutions. Having excellent problem solving & analytical ability. ?- Utilising every
opportunity to contribute, growth with an organisation which facilitates individual growth and development. -? Experience of working with various terms and clients both at on-site and off-site locations. Experience
Jun 2018 to Apr 2019
Engineer at Data Link Consultancy
-Hands on experience in Coding, Testing,
Implementation/Maintenance Support in PHP and MySQL. - Excellent knowledge of developing web services and relational databases. -Familiar with web development. - Have strong knowledge of database Developing and creating PHP MySQL applications as per the specifications.
PROJECTS
Managing security services for MOLINA, 183 Days
servicenow testing on HRSD MODULE managing services for caparo, 122 Days managed all services related to caparo india
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