Technical Manager
Location : Pune, India
Experience : 12 Year
Rate: $19 / Hourly
Availability : Immediate
Work From : Offsite
Category : Information Technology & Services
Assurant(CPQ,CSR,Billing&Payment)isaninhouseapplicationon salesforce which deals
withextendedprotectionofvehicles.Itincludescontractcreation, claim creation, claim
processingandpaymenthandlingofcontractsandclaims.
Handlingallstagesoftheproject–requirementgathering, development, testing and delivery.
Effectivecommunicationwiththeclient.
UseLightningAura,LWC,ExperienceCloudinthisapplication Takingpartinfordatamigrationprocessforexistingsystem from/intoSalesforce.com.
WorkedonRESTintegrationtothefetchtheinformationfrom externalsystemanddisplayitinSalesforce.
Migratecustomizedthingsthatwereinclassictothelightning. Production bug fixing
HandlingTeamof9Member,Discussandresolvetheproblem DailyScrum,MaintainJira,SprintPlanning
.
Mercury isan Japaneseprojectonsalesforce whichdealson Applianceswarrantyandprovideservicetodoortodoor.Application developed in Japanese Language for the Users.
CreatedTechnicalDesignDocument(TDDs)fromFunctional Design Document (FDDs).
OwnershipofthecasesassignedonJIRAwhichincludedtasks like lightning component creation and modification, basic lightningUI changes,workingwithfieldset,metadata,custom setting, tab creation and modification,fixing the existing issues, workflowcreation,validationchanges,TestClassesetc.
WorkingonAccount,Contact,Case,CaseAssignment,Case Escalationrule,Workflowetc.
MigrationfromDevelopersandboxestohigherenvironment sandboxes with thehelpof changesets.
HandlingTeamof5Member DailyScrumandMaintainJira
Understandingandanalysingbusinessprocessandtodesign solutions.