Zulkarnain
CAREER SUMMARY
- 7 years of IT experience and 6.5 years of experience in Salesforce Configuration/development. Comprehensive understanding of software development/debugging including creation of unit test scenarios, writing test cases and test reports.
- Well acquainted with code refracting, which includes salesforce best practices and exposure to all phases of
development.
- Extensive work experience in Debugging, Functional, Performance, Compatibility etc.
- Experience in Data management/modelling, workbench, security model, public groups, permission sets, Salesforce Objects, Fields, formula field, Relationships, Record Types, etc., Apex Programming, Batch class, visual force pages, Triggers, Lightning components, SOQL/SOSL queries, Integration, Community, REST based APIs, Lightning framework, SFDC Profiles / Roles and Sharing Rules , Validation Rules , Tasks , Workflow rules , Process Builder etc., Certified in SFDC Admin and Platform Developer, Troubleshoot issues, extensive debugging , Experience in automating business process using Workflows, Process Builder and Approval Process, Flows, Assignment Rules; Role Hierarchy, page layouts, Flexi Page, Lightning App builder, Reports and Dashboards.
- Story/Defect reporting and tracking using JIRA tool.
- Successfully managed troubleshooting and Production issues with customer requirement. Worked closely with QA and technical support teams to resolve quality issues.
- High Oral/Written communication Skills. Worked closely with client, analyzed, prioritized work efficiently and maintained delivery timelines.
CERTIFICATIONS
-
- Salesforce Certified Platform Developer I.
- Salesforce Administrator
KEY SKILLS
Programming Language
Apex, Java Script
Version Control
Azure DevOps, Gitlab
Salesforce Technology
Salesforce CRM Customization, Force.com platform, Apex Classes/ Controllers, Visual force Pages/Components, Batch Apex and Triggers, Work flow & Approvals,
Custom Objects, validation rules, Profile permission, Test classes, SFDC Configuration, Lightening, Custom permission, Custom metadata and more.
Tools
Force.com IDE, Developer Console, Salesforce inspector, Visual Studio code.
Project Description
Project
BLAST(Business Legal Affairs System)
Client
Disney Worldwide Shared Services
Role
Sr. Software Developer
Duration
Apr,2021-present
Team Size
20
BLAST is a cloud-based solution that digitizes Pitch-to-Air workflows and enables guided deal point entry & advanced contract management capabilities along with real-time analytics
Blast Application offers solutions/features for:
- Drafts agreements for all aspects of scripted and non-scripted documentary.
- Reading scripts and finding source materials to turn into content.
- Check feasibility ground to provide approval/rejection to any project.
- Enabling users for business discussion and negotiation with talent.
- System enhancement to design and enhance/develop of product.
Responsibilities:
-
- Created Batch classes
- Used Queue-able, Schedulable interface.
- Used asynchronous apex, future methods.
- Customized and configured lightning record page/home page/app page.
- Creating/enhancing lightning components, client/server side controllers.
Project
Service Connect
Client
Alight
Role
Configuration Analyst
Organization
Wipro
Duration
24 Sept,2018-August,2020
Team size
15
Technologies used Apex, Saleforce.com
Description:
Service Connect is a single, unified application that all Alight colleagues use to collaborate internally and externally with clients, clients’ employees, and third parties partners. Service Connect offers integrated solutions for:
- Inbound and Outbound Call Handling
- Inbound Chat Handling
- Request (case) Management
- Knowledge Management, and
- Reporting
Responsibilities:
-
- Created Batch classes
- Used Queue-able interfaces up-to three levels.
- Used future methods in apex classes.
- Creating Apex class and related test classes.
- worked on metadata and community conversion.
- Global Investigator Sponsored Research Portal