Salesforce Developer
Location : bangalore, India
Experience : 6 Year
Rate: $11 / Hourly
Availability : 2 Week
Work From : Any
Category : Information Technology & Services
Project 1
Title
Consumer Service Workflow
Project Period
May 2021 – Till Date
Company
Confidential
Client
SONY
Role
Application Developer
Role / Responsibilities
Case, Work Order, Work Order Line item, SAP Order and logistic.
Navigation of lightning component.
Project Description
SNA CSW application is used by Service Agents to raise cases for consumers when there is an issue on their Sony electronic products. It is used for the entire service process flow for resolving the consumer's issue. Application is integrated with Reference Library and SAP systems for Products and Order data. Project provides support & maintenance activities based on customer requirements
Case, Work Order, Work Order Line item, SAP Order and logistic.
Navigation of lightning component.
Worked on workflow rules, Process Builder, Flows,Apex classes, Aura components and Batch Class, REST API Integration
SNA CSW application is used by Service Agents to raise cases for consumers when there is an issue on their Sony electronic products. It is used for the entire service process flow for resolving the consumer's issue. Application is integrated with Reference Library and SAP systems for Products and Order data. Project provides support & maintenance activities based on customer requirements