SAP C4C Consultant
Location : Jaipur, India
Experience : 9 Year
Rate: $18 / Hourly
Availability : Immediate
Work From : Any
Category : Information Technology & Services
Manoj – 9 Years – SAP C4C Consultant
Certifications
SAP Certified Development Associate – SAP Cloud for Customer 1911, ID – S0022059167
SAP Certified Application Associate – SAP Sales Cloud 1911, ID – S0022059167
Employer Details 1
Company: Confidential
Location: Bangalore
Designation: Technology Analyst
Duration: Mar 2016 – Oct 2021
Employer Details 2
Company: Confidential
Location: Hyderabad
Designation: Consultant
Duration: Oct 2021 – July 2022
Employer Details 3
Company: Confidential
Location: Bangalore
Designation: Consultant
Duration: July 2022 – Till date
Profile Summary
SAP C4C and CRM techno functional consultant, having more than 7.5+ years of experience in IT consulting –worked on SAP C4C and CRM implementation and support projects related to Sales and Service
Worked on C4C SDK solutions which uses ABSL and BODL Scripting
Have functional knowledge on SAP C4C Sales Cloud
Worked on the RFP’s and POC’s
Internal Trainer for freshers
Worked for major clients i.e., Unilever, Edgewell, BMI, Electrolux and Nestle
Extensive experience in ABAP Reports using classical / Interactive / ALV in CRM
Has working knowledge of ABAP programming in CRM module of SAP R/3 system
Started learning Cloud for Sales/Service 2.0 {Build Apps}
SAP C4C Skills
Experience in both SAP C4C Sales and Service business objects
Experience in the configuration of communication arrangement, communication system
Experience in integrating SAP C4C with third party systems
Experience in reporting and analytics
Experience in creating KUT fields and extending the fields to the data source, reporting, queries, webservices, to other objects screen.
Worked on business configuration, fine tuning, reports.
Expertise in implementing custom solution using SAP Cloud Application studio
Experience in workflow configuration, notification rule configuration
Expertise in implementing Custom Business Object, Extending Standard Business Object, Custom OData Services, MDRO’s, Business Configuration Sets, Code Lists, Custom Notification Rules and Approval Process
SAP CRM Skills
Experience on MVC architecture
Working experience in Sales and Service
Extensively worked on Application Enhancement Tool (AET) used to add all types
of fields (input,dropdown etc.) to the WEB UI screen directly without doing any
coding in component work bench.
BOL, GENIL Programming
Good Exposer on One Order Frame work
Working Experience in PFCG Roles
Working Experience on Action Profiles
Expertise in SQVI query writing
Projects
Project Name: Nestle (C4C project) (July 2022 – December 2023)
Company : Confidential
Role: Consultant
Client: Nestle
Project Description: Nestle is the largest manufacturer of food and beverages. As a
techno functional consultant responsible for Consulting, development and support of
strategic customer-related solutions based on SAP C4C. Integration of C4C with
external systems such as AzureSnowflakePower BI using Analytics OData URLS.
Extension of standard business object, Implementation of custom business object,
custom data source, worked on performance improvements in ABSL scripting, worked
on custom hierarchy implementation, embedded components, notification rules, work
flow rules, webservice integration using SOAP and REST APIs, custom OData creation,
data work bench upload and downloads, communication arrangement and system
configuration.
Project Name: Sales Contract (C4C project) (October 2021 – July 2022)
Company: Confidential
Role: Consultant
Client: Electrolux
Project Description: Electrolux is the home appliance manufacturer. As a techno
functional consultant responsible for Consulting, development and support of
strategic customer-related
solutions based on SAP C4C. Integration of C4C with external systems such as Dealer
portal for thecontact integration, Dodge and Homesphere for the lead integration.
Master Data Accounts and Employee downloaded from ECC using standard SAP
Standard Suite. SAP CPQ is connected for sales quote replication. All the master data
sent to CPQ from C4C using OData. Event notifications enabled for Account Contact
and Employee object to pull the data from C4C to CPI. EDW reporting
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