Professional Summary:

• 11+ years of expertise in the IT industry and around 10 years of experience as a Salesforce developer/administrator/Configuration and force.com platform. Having extensive knowledge in implementing, customizing and maintaining Salesforce solutions.

• Expertise in Administration, Configuration, Communities, Implementation, and Support of Salesforce CRM based on Apex Language and leveraging Force.com Platform.

• Proficient recognition of Governor limits. Experienced in optimization of existing code in accordance with the governor limits.

• Responsible for company's application systems strategy and alignment with DevOps strategy with company's business goals. Ensure that projects do not duplicate functionality or diverge from each other and business and IT strategies

• Good Experience on Salesforce Lightning. Experience in third party integration with ERP (Sales Cloud, Marketing cloud).

• Experience with SDLC process in agile methodology. Strong implementation and rollout experience with salesforce.com CRM (Sales cloud, Service Cloud, Marketing cloud, FSL), Communities, Sites and Force.com platform.

• Well expertise in Field service Lightning (FSL).

• Well expertise in velocity.

• Hands - on experience in several mid-size, global implementations using Apttus CPQ.

• Experience in configuring & customizing the Apttus CPQ and CLM tools.

• Experience working in Financial Service Cloud, Sales Cloud, Marketing cloud, Customer portal using Salesforce CRM

• Experience in developing batch integrations to transfer data in bulk between enterprise applications using MuleSoft Enterprise Service Bus.

• Experience in CRM as developer and admin using Salesforce Community Cloud, SalesCLoud and Marketing Cloud

• Extensive experience in Demandware.

• Extensive experience in agile methodology.

• Worked with Apex Triggers for automation process. connecting the Zuora connector for salesforce cpq by using the global methods.

• Using the Zuora CPQ programmatically mainly for creating and submitting the Salesforce CPQ contracts to Zuora by automating manual steps during the quoting process.

• Implementing the Zuora WSDL by schema set up by including all the correct fields, such as tax fields and custom fields. synchronizing the Zuora CPQ by adding additional custom fields and configuring from salesforce to zuora.

• Experienced as Salesforce Lead, Cloudcraze Lead, Ecommerce Lead.

• Extensive knowledge in designing of custom objects, custom fields, custom page layouts, workflows, relationships, look - ups, dependent picklists, and role- based page layouts, workflow alerts, validation rules, approval processes, custom reports, custom tabs, report folders, designing Visual Force pages, record types, formula fields and email generation according to application requirements.

• Proficient experience in SFDX (Salesforce Developer Experience).

• Extensive experience in DevOps delivery model and ITSM tools.

• Experience in UI/UX design tool including Photoshop, Sketch, Illustrator and Adobe Effects.

• Extensive experience in Salesforce Lightning Web Components (LWC), Apttus SRM and CLM Module.

• Good experience with Credentials Vault (Secure Property Placeholder), a critical piece in application development in MuleSoft.

• Automate service processes, streamline workflows and find key articles, topics and experts to support customer service agents.

• Experience in developing Lightning web component using Aura framework

• Proficiency in utilizing ETL tool Informatica Power Center 9.x for developing the Data warehouse loads with work experience focused in Data Acquisition and Data Integration.

• Experience in web technologies like HTML, HTML5, XML, CSS3 and JavaScript and also experience in working with data structures to manage large amounts of data efficiently.

• Hands on experience in implementing security and sharing rules at object, field, and record level for different users at different levels of organization. Also created various profiles and configured the permissions based on the organizational hierarchy.

• Experience in SFDC development using Apex classes and Triggers, VisualForce, Force.com IDE, SOQL, SOSL

• Experience in Enterprise Territory management and designing Sales Territories to manage Regional donor management associates.

• Expertise in writing SOQL, SOSL, Aggregate, Relationship queries in apex classes, triggers and batch classes and customized queries to avoid governor limits.

• Good experience in working on Eclipse IDE with Force.com Plug-in for writing business logic in Apex programming language.

• Experience in SFDC Integration (Bi-Directional data transfer) using Web Service and Apex Programming (SOAP and REST).

• Good experience in identifying and streamlining workflows using the nCino platform, built on Salesforce.com, and implementing changes and levels of customization as needed through the Salesforce Administrator role.

• Worked closely with Pricing and Quoting Leaders to ensure a coherent design and deployment of Apttus CPQ.