CRM Consultant
Location : Jaipur, India
Experience : 10 Year
Rate: $18 / Hourly
Availability : Immediate
Work From : Any
Category : Information Technology & Services
Technical Skills:
VMware:
VMware vSphere 4. xx & 5.xx
ESXi Hardware
MS Clustering
Siebel CRM:
Siebel 7.5, Siebel 7.8, Siebel 8.0,
Siebel 8.1, IP15, IP16.19 &
Siebel IP17 patchset
IP18.12, IP20.x, IP21.x,
IP22.x, IP23.x
HP Special Tools:
OPS, HPSM
Siebel Skills:
Siebel Admin
Database Software:
Oracle 9I/10G/11g/12c &
19c
Operating Systems:
UNIX, Redhat. OracleLinux,
AIX
Windows
2008R2/2012/2016/2019
Reporting Tool:
Oracle WebLogic11g and
12c BIP, OEDQ, OAP, IDAM
and IAM
Skills:
Self-Motivated and ability to
operate proactively.
Proven record of
accomplished project
activities
High exposure to Software Development Life Cycle
Excellent exposure in software technical design & documentation
Handling challenging activities
Good Presentation, Communication and Documentation Skills
Problem solving capability, ability to work under
Logan – 10 Years – CRM Consultant
Professional Summary:
Customer Relationship Management (CRM) consultant with 10 years of industry experience in Siebel Administration on 8.0, 8.1, IP15, IP16, IP17 patchset IP18.x IP20.12, IP21.x, IP22.x and IP23.x in Linux, AIX and Windows operating systems for implementing Siebel Enterprise Applications.
Installed and configured Siebel upgrade project from 7.5 to 8.1.1.7 (two step upgrade from SEA to SIA)
Installed and Configured Siebel IP17 and patchset IP20.x, IP21.x, IP22.x and IP23.x
Administering Oracle 9i, 10g, 11g , 12c and 19c
LDAP integration with Siebel servers
BIP and WebLogic Server Installed in Windows Sever 2008R2 and linux.
BIP integrated with Siebel 8.1.1.11
Installed and Configured Oracle EDQ 12c (Enterprise Data Quality)
Integrated Siteminder and IDAM Single SingOn (SSO) with siebel 8.1 and IP17.x
Good knowledge in installing, configuring, and troubleshooting in VMware vSphere Products.
Installation, Configuration and Administration of VMware VSphere 4.x & 5.x.
Facilitated Repository migration from Dev->Sys->Unit-
>Production environments.
Deployed application patches on application servers.
Deployed Siebel with High Availability, Load Balancing
Specialized in working on Linux and windows environments. Organized, highly motivated, and detail- directed problem solver.
Administering Windows 2000, 2003, 2008R2 and 2012 Servers
Strong Knowledge on Siebel Architecture (App Servers, Web servers, Gateway, load balance, clustering)
Single Point of Contact for Siebel Administration team, Production support and upgrade team.
Extensively worked with Dev, SIT, UAT, Production environment support and repository migrations
Good experience with Production support and supporting Internal Teams.
Coordinate and work with the Perf, UAT, DEV and DBA teams.
Installed and configured Gateway Clustering and Load balancing of ServersWorked with Physical servers, Virtual servers (VMware), Backup systems and telecom issues.
Strong knowledge in trouble shooting of Siebel, IIS, Windows OS, LINUX, etc.
Much interested in exploring new tools to quickly figure out
2 Education: Academics:
BBA TN-University, India
Diploma in computer Application
IT Experience Summary:
Sr.Siebel Administrator from Jan 2022 to till date
Sr.Siebel Administrator from Feb 2020 to Dec 2021
Technology Consultant from June 2010 to Feb 2020
Trainings and Work Experience:
Certifications:
Oracle Certified Foundations Associate (OCI)
AWS Certified Cloud Practitioner
AWS Certified SysOps Administrator – Associate
AWS Certified DevOps Engineer – Professional
CyberArk Defender – PAM
CCNA
MCP
ITIL
Salesforce ADM
Oracle Database 11g Administrator
Trained in Redhat Linux 6
Work Experience:
1) Confidential
Client : Hyundai
Duration : Jan 2022 to till date
Role : Sr. Siebel Administrator
Environment : Siebel IP17 patchset IP20.x, IP21.x and IP22.x windows/
Oracle Linux 7.9
Responsibilities:
Single Point of contact for all Siebel Administration tasks in development,
Oracle 12c database installation and configuration.
Building the Siebel Server setup IP17 patchset IP20.x, IP22.x
Applied patchset IP20.x
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