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Logan (RID : 6v6vlsonjk8o)

designation   CRM Consultant

location   Location : Jaipur, India

experience   Experience : 10 Year

rate   Rate: $18 / Hourly

Availability   Availability : Immediate

Work From   Work From : Any

designation   Category : Information Technology & Services

Shortlisted : 0
Total Views : 74
Key Skills
Siebel 7.5 Siebel 7.8 Siebel IP17 patchset IP18.12 Siebel Admin UNIX Redhat OracleLinux Windows

Technical Skills:
 VMware vSphere 4. xx & 5.xx
 ESXi Hardware
 MS Clustering
Siebel CRM:
 Siebel 7.5, Siebel 7.8, Siebel 8.0,
 Siebel 8.1, IP15, IP16.19 &
 Siebel IP17 patchset
IP18.12, IP20.x, IP21.x,
IP22.x, IP23.x
HP Special Tools:

Siebel Skills:
 Siebel Admin
Database Software:
 Oracle 9I/10G/11g/12c &
Operating Systems:
 UNIX, Redhat. OracleLinux,
 Windows
Reporting Tool:
 Oracle WebLogic11g and
and IAM
 Self-Motivated and ability to
operate proactively.
 Proven record of
accomplished project
 High exposure to Software Development Life Cycle
 Excellent exposure in software technical design & documentation
 Handling challenging activities
 Good Presentation, Communication and Documentation Skills
 Problem solving capability, ability to work under

Logan – 10 Years – CRM Consultant

Professional Summary:

Customer Relationship Management (CRM) consultant with 10 years of industry experience in Siebel Administration on 8.0, 8.1, IP15, IP16, IP17 patchset IP18.x IP20.12, IP21.x, IP22.x and IP23.x in Linux, AIX and Windows operating systems for implementing Siebel Enterprise Applications.
 Installed and configured Siebel upgrade project from 7.5 to (two step upgrade from SEA to SIA)
 Installed and Configured Siebel IP17 and patchset IP20.x, IP21.x, IP22.x and IP23.x
 Administering Oracle 9i, 10g, 11g , 12c and 19c
 LDAP integration with Siebel servers
 BIP and WebLogic Server Installed in Windows Sever 2008R2 and linux.
 BIP integrated with Siebel
 Installed and Configured Oracle EDQ 12c (Enterprise Data Quality)
 Integrated Siteminder and IDAM Single SingOn (SSO) with siebel 8.1 and IP17.x
 Good knowledge in installing, configuring, and troubleshooting in VMware vSphere Products.
 Installation, Configuration and Administration of VMware VSphere 4.x & 5.x.
 Facilitated Repository migration from Dev->Sys->Unit-
>Production environments.
 Deployed application patches on application servers.
 Deployed Siebel with High Availability, Load Balancing
 Specialized in working on Linux and windows environments. Organized, highly motivated, and detail- directed problem solver.
 Administering Windows 2000, 2003, 2008R2 and 2012 Servers
 Strong Knowledge on Siebel Architecture (App Servers, Web servers, Gateway, load balance, clustering)
 Single Point of Contact for Siebel Administration team, Production support and upgrade team.
 Extensively worked with Dev, SIT, UAT, Production environment support and repository migrations
 Good experience with Production support and supporting Internal Teams.
 Coordinate and work with the Perf, UAT, DEV and DBA teams.
 Installed and configured Gateway Clustering and Load balancing of ServersWorked with Physical servers, Virtual servers (VMware), Backup systems and telecom issues.
 Strong knowledge in trouble shooting of Siebel, IIS, Windows OS, LINUX, etc.
 Much interested in exploring new tools to quickly figure out

2 Education: Academics:
 BBA TN-University, India
 Diploma in computer Application
IT Experience Summary:
 Sr.Siebel Administrator from Jan 2022 to till date
 Sr.Siebel Administrator from Feb 2020 to Dec 2021
 Technology Consultant from June 2010 to Feb 2020
Trainings and Work Experience:
 Oracle Certified Foundations Associate (OCI)
 AWS Certified Cloud Practitioner
 AWS Certified SysOps Administrator – Associate
 AWS Certified DevOps Engineer – Professional
 CyberArk Defender – PAM
 Salesforce ADM
 Oracle Database 11g Administrator
 Trained in Redhat Linux 6
Work Experience:

1) Confidential
Client : Hyundai
Duration : Jan 2022 to till date
Role : Sr. Siebel Administrator
Environment : Siebel IP17 patchset IP20.x, IP21.x and IP22.x windows/
Oracle Linux 7.9
 Single Point of contact for all Siebel Administration tasks in development,
 Oracle 12c database installation and configuration.
 Building the Siebel Server setup IP17 patchset IP20.x, IP22.x
 Applied patchset IP20.x

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