N L Prasad

• Around 4 years of experience in Information Technology as a Siebel Developer, including complete life cycle of CRM Process –Solution Design, Implementation, Go Live and Production Support
• Presently associated as Siebel Developer
• Hands on experience in working with different Siebel verticals such as Siebel e Communications, Call Centre.
• Hands on experience in Siebel IP16,8x applications
• Excellent Siebel development skills in implementing Siebel Declarative Configuration Alternatives, Siebel Scripting Server Browser , Workflow Processes, Workflow Policies, Runtime events and Business Services
• Participated in many recruitment drives for Siebel CRM competency
• Experience in providing presentations and proof of concepts POC to stakeholders.
• Ability to support and sustain a positive work environment that team performance with strong communication and relationship management skills.

AREAS OF EXPERTISE

TECHNICAL SKILLS

Operating Systems: Windows

Technology: Siebel CRM

Scripting Language: Siebel e-Script

Tools: 8.X,IP16

RDBMS: Oracle 10g, DB2

CAREER SCAN

Current Employer —Aug 2021-Till date

Worked with J K Technosoft LTD, Bangalore, India – Feb 2021 – Aug 2021

Worked with Infrasoft Technologies, Pune, India – July 2018 – Feb 2021

Project #1

Role Siebel Developer

Duration Aug 2021 – Till Date

Project Description

Client is a famous multinational corporation which provides the IBX implemented Siebel Power application to attract new customers as well as and to support

Business growth and at the same time serve the customer better business expects a solution in Siebel that satisfies all their needs. Serves two types of customers: Retail & Corporate. In

Addition to this, Siebel has to allow them to have a flexibility of defining promotions and deals to cope

up with the current market competition.

Roles and Responsibilities

• Worked in Production Support where analyzing the Issue and get it fixed.
• Worked on Configuration changes.
• Designed and developed different types of pick lists, MVG lists, links, joins, drill downs.
• Worked on configuring of Workflows.
• Built different integration transactions being part of the integration team.
• Configured inbound and outbound web services to access Siebel data from external system.
• Imported WSDL in outbound web services to access their data.
• Configured Workflows to automate the business process.
• Created on Integration Objects (Internal, External) for integration requirement.
• Worked on user keys to the Integration Objects.
• Worked on Inbound and outbound workflows.
• Working on outbound Web services & Created IO’s, IC’s and Data maps.
• Resolved tickets for production issues as an individual contributor.

Project #2

Client Mercedes Benz

Role Siebel Developer

Duration Feb 2021 – Aug 2021

Project Description

Client is German automotive brand and implemented Siebel Automotive application to attract new customers as well as and to support

Business growth and at the same time serve the customer better business expects a solution in Siebel that satisfies all their needs. Serves two types of customers: Retail & Corporate. In

Addition to this, Siebel has to allow them to have a flexibility of defining promotions and deals to cope

up with the current market competition.

Roles and Responsibilities

• Understand the application /Interface requirements, design and review development.
• Worked on Configuration changes.
• Designed and developed different types of pick lists, MVG lists, links, joins, drill downs.
• Worked on configuring of Workflows.
• Built different integration transactions being part of the integration team.
• Configured inbound and outbound web services to access Siebel data from external system.
• Imported WSDL in outbound web services to access their data.
• Configured Workflows to automate the business process.
• Created on Integration Objects (Internal, External) for integration requirement.
• Worked on user keys to the Integration Objects.
• <