• Tracking all issues logged by end user and provides functional solutions.
• Working with Business Users on a daily basis, providing functional support as well as technical troubleshooting assistance to ensure the successful flow of Business processes.
• Working with Oracle on created SRs and uploading the requested files and out puts.
• Analyzing the issues and providing the effective solutions by the help of Client interaction and ensuring that the Ticket must be closed within SLA.
• Working closely with end-users/clients and providing training, workshops.

Thermax’s Chemical business manufactures and markets a wide range of specialty chemicals to help improve processes across a spectrum of industries through customized and cost-effective solutions. Thermax Chemicals is one of the leading manufacturers of Tulsion® brand of Ion exchange resins for over 35 years. Tulsion® is a premium brand and enjoys a global reputation in the field of water treatment and process application technologies.

• Involved for configuring and the setting up of Purchasing and Inventory as per the business requirements.
• Coordinated with Technical consultants for customization.
• Primary point of contact for documentation (test scripts, functional design, configuration), testing of the applications (SIT, UAT), implementation methodologies
• Conducting workshops/training for clients to help analyze and define their business requirements and processes.
• Deliverables included functional mapping, gap analysis, setup, and testing (CRP & UAT). Instances used were CRP, UAT, & Production.
• Prepared the Documents like RD011, MD-50, BR100, TE040, TE50, DO70 for different implementation phases
• Involved in the management discussion meeting to finalize Organization structure as per Oracle system.

The Regional Cancer Centre (RCC), Thiruvananthapuram established in 1981, is an internationally recognised centre providing state-of-the-art facilities for cancer diagnosis, treatment, palliation and rehabilitation and conducting a wide range of research on various type of cancers. This state-owned premier cancer care hospital and research centre is one among the six centres instituted in India under the 'National Cancer Control Programme' of the Ministry of Health and Family Welfare, Govt. of India.

• Tracking all issues logged by end user and provides functional solutions.
• Working with Business Users on a daily basis, providing functional support as well as technical troubleshooting assistance to ensure the successful flow of Business processes.
• Working with Oracle on created SRs and uploading the requested files and out puts.
• Analyzing the issues and providing the effective solutions by the help of Client interaction and ensuring that the Ticket must be closed within SLA.
• Working closely with end-users/clients and providing training, workshops.  

Comprehensive and efficient global logistics services tailored to meet your business needs. AJEX offers a wide range Express Services for the Domestic and international market, Kingdom of Saudi Arabia Domestic Services, Standard delivery, Next day delivery, Same day delivery, High Value shipment Express, COD Express Services, International Express, Standard Express delivery, Economy Express delivery

• Involved for configuring and the setting up of Inventory management and Costing as per the business requirements.
• Coordinated with Technical consultants for customization.
• Primary point of contact for documentation (test scripts, functional design, configuration), testing of the applications (SIT, UAT), implementation methodologies.
• Conducting workshops/training for clients to help analyze and define their business requirements and processes.
• Preparing solution design documents by considering Client business requirement.
• Post implementation support after Production-Go-Live.
• Preparing the different Functional Design Documents and describing to Technical Consultants.
• Deliverables included functional mapping, gap analysis, setup, and testing (CRP & UAT). Instances used were Process Playback, CRP, UAT, & Production.
• Involved in the management discussion meeting to finalize Organization structure as per Oracle system

Palsons Derma is one of the leading dermatology brands in India. Their products are science-backed, and made using modern ingredients that are both tested and proven. Their products are recommended by the best dermatologists in India. Palsons Derma is one of the leading dermatology brands in India.