Technical Lead - Seibel
Location : HYDERABAD, India
Experience : 17 Year
Rate: $21 / Hourly
Availability : Immediate
Work From : Offsite
Category : Information Technology & Services
Profile
Technical Lead with extensive subject matter expertise in CRM (Siebel) enterprise architecture and background of working in all phases of software development life cycle. Over 16+ years of experience of successfully delivering, developing, implementing, and supporting CRM applications. Knowledge of various methods, processes, planning, and developing cost effective solutions to meet customer
5 years of experience in managing customer support teams, with a focus on delivering excellent service and exceeding customer expectations.
Extensive knowledge of support processes, ticketing systems, and customer relationship management (CRM) tools.
Experienced in practical approach for problem solving and a drive to see things through to completion with core strengths in:
Technical and Functional Expertise
Consulting Accomplishments
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