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GOWTAM` (RID : 6v6vlv17didd)

designation   SALESFORCE

location   Location : HYDERABAD

experience   Experience : 9 Year

rate   Rate: $17 / Hourly

Availability   Availability : Immediate

Work From   Work From : Offsite

designation   Category : Information Technology & Services

Shortlisted : 1
Total Views : 32
Key Skills



Salesforce Developer

Salesforce Certifications

Salesforce Platform Developer I

Salesforce Platform Developer II

Salesforce Administrator

Sales Cloud Consultant

Service Cloud Consultant 

Working Languages


Salesforce Products

Force.com, Apex, Visualforce, Sales Cloud, Service Cloud, Health cloud,  Community Cloud, Lightning Experience, Integration, Release Management, Change Sets


Programming Languages and Libraries

Salesforce Lightning – Aura/APEX

Javascript, VisualForce – APEX, SLDS



Sales Cloud & Service Cloud

Lightning consulting

Customer experience

Salesforce CPQ


Experience in the IT field with extensive configuration and programming experience in SFDC configuration, Apex and Visualforce development. Well exposed to Software Development Life Cycle concepts with good analytical skills.




  • Have 8.5 Years of IT experience in Salesforce CRM practices.
  • Salesforce Implementation, Consulting, Administration, Development, End user & Admin Training
  • Translated client requirements from functional to technical level
  • Strong experience in sales cloud such as Campaign Management, Lead conversation, Account Management, Web-to-Lead etc.
  • Strong experience in service cloud such as Case Management, Order Management, Einstein Bot, Live Agent, Knowledgebase, Email-to-Case etc.  
  • Strong Knowledge in configuring Communities (Standard and Visualforce) for both partners and customers.
  • Have good knowledge in Integration.
  • Knowledge in utilizing Okta,Dataloader,Workbench, Jira and few other Third party Tools.
  • Analyzed and implemented the security model (Object level, Field level and Record level) using Profiles, Roles and Sharing Model (Organizational-wide defaults & Sharing rules) settings
  • Designed and developed Workflow rules and processes for generating mails and Tasks.


Salesforce Project Experience

Sales and Service cloud implementation – Unilever International – 2 years 6 months

Unilever International is a leading Product manufacturer in various sectors worldwide. Application includes Sales, Service,Commerce and Community cloud. Worked as a Team Lead with a team size of 7. Worked on Automation and Enhancements that add value to the customer.

Service cloud implementation – Telesales Brazil – 6 months

Telesales Brazil is an Order Management application used by representatives to log conversations with customers and Place orders on their behalf. Worked as Team Lead with a team size of 5. Worked on Enhancement and Application Support


Sales and Service cloud implementation – Novartis – 9 months

Novartis pharma is a leading clinical research and pharmaceutical company based out of Switzerland with a global market. Working as a Technical Lead handling various applications for enhancement with a team size of 9. Worked on both configuration and customization as well.


Service Could Implementation – Global Quality Assurance–9 months

Global Quality Assurance is a process to handle quality related issues from consumers from USA and Canada regions for a reputed cosmetic brand. Worked on End to end development from Requirement gathering, Development, Deployment and Support.


Health & Service Could Implementation – Care First Insurance - 5 months

CareFirst is an Insurance company based in Maryland which utilizes Salesforce for Sales and managing the claims raised by the customers.

Worked as Application Support which consists of Incident management and Code Enhancement. Also worked on Data cleansing on large Data sets. Worked on Implementing Omni-Channel Setup.


Sales  Cloud Implementation – Cisco Systems -Item Hub  - 9 months
Cisco Systems – Item hub is an inventory management tool that helps the Advisors in keeping a track of available stock .  It also helps in better Pricebook management. Worked as a developer to migrate the existing application to Salesforce. Worked on Real-Time Integration which synchronizes the available stock when there are any changes made to the quantity of products.


Sales & Service  Cloud implementation – Cisco Systems- 1 Year 6 months

Cisco Systems – Customer Repository is Customer management and dealer management process which helps  to track sales, after sales and Maintaining Customer repository. Worked as an Application Support where the key operations being Code enhancement, Customer Repository management, Handling and cleansing data.


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