SALESFORCE EINSTEIN

Location : DELHI, India

Experience : 7 Year

Rate: $21 / Hourly

Availability : Immediate

Work From : Offsite

Category : Information Technology & Services

Shortlisted : 0

Total Views : 42

Key Skills

SALESFORCE SERVICE CLOUD APEX SQL SALESCLOUD EINSTEIN JAVASCRIPT HTML CSS

Discription

DEEPANSHU JAIN

Seeking an assignment in Information technology with an organization where I can learn and function effectively.

EXPERIENCE SUMMARY

A dynamic professional with 7 years of experience in Salesforce, Sales Cloud, Service Cloud, FSL.
Presently associated with Hear.com(audibene), Jaipur as Salesforce Developer/Admin.
Experienced in Requirement analysis, Development and operational support and worked over 8 projects.
Proficiency in SFDC administrative tasks like creating Profiles, Roles, Users, Page Layouts, Approvals, Workflows, Validation rules, Reports, Dashboards, Permission set, Process Builder.
Expertise in process problems for taking corrective action with key focus on Teamwork, Self-Improvement, and Client/company’s standard.
Experienced in SFDC development using Apex classes and Triggers, SOQL.
Worked on project management tool CMC(Appirio’s tool), JIRA, ALM.

CERTIFICATIONS

B. Tech in Computer Science from Global College of Technology (RTU University), Jaipur, 2015 with 70% marks.
CBSE Class 12, Saint John’s Sr. Sec. School, Kota, 2011 with 55.04% marks.
CBSE Class 10, Saint John’s Sr. Sec. School, Kota, 2009 with 67.70% marks.

Apex, Triggers, Visual Force Pages

Salesfoce.com

Eclipse - IDE, Data Loader, Workbench, Notepad++, Ms-Excel, Ms-Word

JavaScript, HTML, CSS

KEY RESPONSIBILITIES

Interaction with client for understanding the business requirement and then providing effective solution design.
Created new custom objects, assigned fields, designed page layouts, custom tabs, Custom reports types.
Worked on Apex classes, Triggers, Visual force Page, Apex Controllers.
Worked on Managed Packages and Einstein modules.
Worked with Custom settings and custom labels.

Awarded Delivery Excellence Award for my contribution in NFPA Phase II project.
Awarded PAT on the Back for my work on multiple projects.

✔ audibene(Hear.com) as Senior Salesforce Developer from Jan 2021-Present

Responsible for:

- - Application Enhancement, Customization and support.
  - Case Management, Code Customization, Code Analysis, Bug Fixing.
  - Developed around Web to Case, Email to Case
  - Incident Management, Troubleshooting Major Incidents.
- Avery Dennison - RBIS Sales Cloud-Project: Based on Sales Cloud

Responsible for:

- - Actively been involved in CR and Support team (Sales Cloud).
  - Interacting with the client for requirement gathering and designing.
  - Worked as a Developer mainly on customization through Apex code and lightning components.
  - Responsible for defect fixes.
- ABB Project: Based on FSL functionality

Responsible for:

- - Responsible for performing Configuration changes including Administration Setup (Users/Profiles/Roles/Permission Sets/Public Groups), Security Settings (OWD/Sharing Rules), Approval Process, Workflows, Assignment Rules etc.
  - Developed and configured Custom Report Types, Reports and Dashboards for customer reporting purposes.
  - Worked with SOQL queries to store and download the data from the database.
  - Worked on Managed Packages and Einstein modules using web templates.
  - Involved in Customization of APEX Classes, APEX Triggers.