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DEEPANSHU (RID : 6v6vlqi2vt4n)

designation   SALESFORCE EINSTEIN

location   Location : DELHI, India

experience   Experience : 7 Year

rate   Rate: $21 / Hourly

Availability   Availability : Immediate

Work From   Work From : Offsite

designation   Category : Information Technology & Services

Shortlisted : 0
Total Views : 60
Key Skills
SALESFORCE SERVICE CLOUD APEX SQL SALESCLOUD EINSTEIN JAVASCRIPT HTML CSS
Discription

DEEPANSHU JAIN

Seeking an assignment in Information technology with an organization where I can learn and function effectively.

 

EXPERIENCE SUMMARY

 

 

  • A dynamic professional with 7 years of experience in Salesforce, Sales Cloud, Service Cloud, FSL.
  • Presently associated with Hear.com(audibene), Jaipur as Salesforce Developer/Admin.
  • Experienced in Requirement analysis, Development and operational support and worked over 8 projects.
  • Proficiency in SFDC administrative tasks like creating Profiles, Roles, Users, Page Layouts, Approvals, Workflows, Validation rules, Reports, Dashboards, Permission set, Process Builder.
  • Expertise in process problems for taking corrective action with key focus on Teamwork, Self-Improvement, and Client/company’s standard.
  • Experienced in SFDC development using Apex classes and Triggers, SOQL.
  • Worked on project management tool CMC(Appirio’s tool), JIRA, ALM.

 

CERTIFICATIONS

 

 

  • Salesforce Admin 201 Certified
  • Salesforce Certified Sales Cloud Consultant
  • Salesforce Certified Service Cloud Consultant
  • Salesforce Certified Community Cloud Consultant
  • Salesforce Certified Einstein Analytics & Discovery Consultant
  • Salesforce Certified CPQ Specialist

 

 

ACADEMICS

 

 

  • B. Tech in Computer Science from Global College of Technology (RTU University), Jaipur, 2015 with 70% marks.
  • CBSE Class 12, Saint John’s Sr. Sec. School, Kota, 2011 with 55.04% marks.
  • CBSE Class 10, Saint John’s Sr. Sec. School, Kota, 2009 with 67.70% marks.

 

TECHNICAL KNOWLEDGE

  • Web Technologies:

Apex, Triggers, Visual Force Pages

  • CRM Package:

Salesfoce.com

  • Tools:

Eclipse - IDE, Data Loader, Workbench, Notepad++, Ms-Excel, Ms-Word

  • Scripting Languages:

JavaScript, HTML, CSS

 

KEY RESPONSIBILITIES

 

  • Interaction with client for understanding the business requirement and then providing effective solution design.
  • Created new custom objects, assigned fields, designed page layouts, custom tabs, Custom reports types.
  • Worked on Apex classes, Triggers, Visual force Page, Apex Controllers.
  • Worked on Managed Packages and Einstein modules.
  • Worked with Custom settings and custom labels.

 

ACCOMPALISHMENTS

 

 

  • Awarded Delivery Excellence Award for my contribution in NFPA Phase II project.
  • Awarded PAT on the Back for my work on multiple projects.

 

PROJECTS/ WORK EXPERIENCE

 

 

audibene(Hear.com) as Senior Salesforce Developer from Jan 2021-Present

    1. National Fire Protection Association- Salesforce Implementation Phase2

Responsible for:

      • Application Enhancement, Customization and support.
      • Case Management, Code Customization, Code Analysis, Bug Fixing.
      • Developed around Web to Case, Email to Case
      • Incident Management, Troubleshooting Major Incidents.
    • Avery Dennison - RBIS Sales Cloud-Project: Based on Sales Cloud

Responsible for:

      • Actively been involved in CR and Support team (Sales Cloud).
      • Interacting with the client for requirement gathering and designing.
      • Worked as a Developer mainly on customization through Apex code and lightning components.
      • Responsible for defect fixes.
    • ABB Project: Based on FSL functionality

Responsible for:

      • Responsible for performing Configuration changes including Administration Setup (Users/Profiles/Roles/Permission Sets/Public Groups), Security Settings (OWD/Sharing Rules), Approval Process, Workflows, Assignment Rules etc.
      • Developed and configured Custom Report Types, Reports and Dashboards for customer reporting purposes.
      • Worked with SOQL queries to store and download the data from the database.
      • Worked on Managed Packages and Einstein modules using web templates.
      • Involved in Customization of APEX Classes, APEX Triggers.

 

Date:

 
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