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Dammavalam (RID : 4kv2lplye7e6)

designation   ServiceNow Developer

location   Location : Kolkata, India

experience   Experience : 4.5 Year

rate   Rate: $13 / Hourly

Availability   Availability : Immediate

Work From   Work From : Offsite

designation   Category : Information Technology & Services

Shortlisted : 1
Total Views : 62
Key Skills
Servicenow ITSM ITOM CSM
Discription
  • Having 4.5+ years of Professional experience in IT and 3.3+Years of experience in ServiceNow as both ServiceNow Developer and Administrator with having vast experience in ITSM, ITOM, & CSM.
  • Experience in development of the applications such as Incident Management, problem management, Change management, Knowledge Management, Service Catalog, order guides, Record producers, etc.,
  • Design and implement custom applications, modules, and functionalities based on business requirements.
  • Develop and customize ServiceNow workflows, forms, and UI pages.
  • Create and maintain business rules, client scripts, and UI policies.
  • Design and implement custom applications, modules, and functionalities based on business requirements.
  • Write and maintain server-side and client-side scripts using JavaScript.
  • Create and optimize script includes, business rules, and UI scripts.
  • Implement event-based scripting for automation and customization.
  • Manage user accounts, roles, and permissions.
  • Define and maintain data policies and retention rules.
  • Administer the Change Management process and ensure adherence to change policies.
  • Coordinate and communicate changes across the organization.
  • Provide support to end-users and resolve platform-related issues.
  • Customize HR service delivery applications based on HR business requirements.
  • Configure HR case management, onboarding, offboarding, and other HR processes.
  • Design and implement HR workflows, forms, and UI pages.
  • Develop and configure HR reports and dashboards.
  • Develop and maintain HR-specific scripts for automation and customization.
  • Having good experience in ServiceNow, CSM (Customer Service Management).
  • Proficient in Scripting like JavaScript, HTML, CSS, and Agular.,

 

 
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