Brian Pugh
Senior Quality Assurance Engineer
Overview
Brian is a highly experienced Senior Quality Assurance Engineer with a proven track record of driving quality assurance efforts and delivering high-quality software products. He has successfully led remote and cross-functional teams, managing projects such as the iPhone Native app for American Airlines and a POS system at Costco Wholesale IT. Brian's expertise includes automation, SAP implementation, performance testing, and preloaded applications. With his exceptional leadership skills and dedication to
excellence, he brings valuable insights and collaboration to every project.
Skills
• Quality Assurance
• Mobile & Browser
• SaaS
• Security
• Enterprise
• Performance
• DevOps
• Waterfall
• Agile
• Azure DevOps
• Jira
• Aptest
• ALM
• Team Management
• Training in Waterfall &
Agile
• Test case design
structure
• Test planning
• 20+ years mentoring
• SDLC
• R&D product life cycles
Experience
Test Lead/Senior QA
Five Pack • Tulsa, OK (Remote)
Dec 2021 - Present
• Test Lead for iPhone Native app for American Airlines.
Senior QA for app development process for internal application products.
• Managed, initiated, trained and adapted QA efforts for individuals working remotely in North American and India using ADO.
• Joined with collaborative efforts of clients, vendors and associates to release an award winning iPhone app to assist flight attendants with daily activities on flights.
Test Analyst Lead/Functional Analyst/QA
Costco Wholesale IT • Issaquah, WA
Sep 2016 - Dec 2021
• Test Lead for a POS system and Lead QA Automation Engineer.
• QA Analyst for SAP implementation of Costco’s Membership counter, testing system updates and updating test environment data through SAP.
• Verified data cleansing programs to cleanse junk data.
• Created barcode generator tool for increased efficiency and accuracy of POS coupon test system.
• Proposed and implemented DEV standards to IT organizations to align the department goals towards efficiency and distributed responsibility.
• Functional Analyst on RFID project for Costco’s Depot team. Moved forward several desired product enhancements originating with supervisor discussions at depot locations across North America.

Brian Pugh
Senior Quality Assurance Engineer
Experience (continued)
Software/Device Test Lead Engineer
T-Mobile • Bellevue, WA (Contract)
Aug 2011 - Sep 2016
• Test Lead for preloaded applications on T-Mobile and MetroPCS devices. Administrator for Google Play application releases.
• Initiated automation processes to increase productivity and test coverage including using Appium with Java.
• Managed local and offsite testing projects for pre- production devices and maintenance projects.
• Set testing expectations, communicate status, schedule tasks, communicate with partners, development teams, program managers and hardware OEMs.
• Configure devices, conduct specialized tests and train members of team on new technologies and methodologies.

Software QA Test Engineer
Avidian • Redmond, WA
May 2008 - Sep 2010
• Part of small QA team responsible for testing embedded Outlook application with web environment backend.
• Implemented automated web tests using Selenium.
• Web/browser testing for SaaS product and mobile device testing for license and Saas product lines.
Software Test Engineer
Sharebuilder (Apex Systems)

• Bellevue, WA
Nov 2005 - May 2006
• Perf Test Engineer for NT4 to WIN2k3 upgrade verification.
Software Test Lead
VoiceBox Technologies • Bellevue, WA
Sep 2010 - Jun 2011
Test Lead for a voice recognition server platform
• Managed small testing team that was working on four concurrent projects.
• Communicate project related status reports to teams.
• Configure, run and analyze performance tests against a fifteen machine server system.
• Managed execution of custom automation software for stress and soak performance tests.
Software Test Engineer
Coinstar

• Bellevue, WA May 2006 - May 2008
• SQL server and ISS verification for transaction based testing.
• Software/hardware testing for kiosk machines running on WIN2K Embedded.
Software Test Engineer/Test Lead
Cingular Wireless (Excell Data Corp.) • Bothell, WA
Feb 2005 - Oct 2005
• Test Lead for internal backoffice applications.

Brian Pugh
Senior Quality Assurance Engineer
Experience (continued)
Software Test Engineer III/Test Lead
Concur Technologies

• Redmond, WA 2000 - Feb 2005
• Senior Tester/Lead on many areas of expense management product through dot releases, patches and version one releases.
• Coordinated testing effort to for several disconnected Web Clients.
• Escalation point for company technical support staff
• Coordinated several teams and offshore testing efforts as a Test Lead and worked directly with PM, DEV, Sales and Implementation teams.
• Contributed to Product Design of several new product releases and saw through many products from start to finish.
• Mentored new employees and worked with Junior employees to get up to speed on new projects.
• Assigned to existing teams as a Test Lead for projects as a subject matter expert.
Lead System Administrator
Microsoft/Volt Services

• Bellevue, WA 2000
• System Administrator for 300+ users, networks and labs.
Software Test Engineer Lead
Attachmate/EDP Consulting

•Bellevue, WA 2000
• Supervised team of 5 to provide testing services for initial release of a web-based business workflow product using ASP.
• Created the products first complete test case set and promoted to Test Lead.