Summary of Achievements

⮚     3+ Years of experience in the IT industry

⮚     Working as Software Engineer, Salesforce in NIRA Systems.

⮚     Knowledge of Force.com platform.

⮚     Knowledge of SOQL, SAQL, and Apex programming.

⮚     Good knowledge of web technology package.

⮚     Experience in Sales and Service Cloud

⮚     Experience in integration of Eventbrite with Salesforce

⮚     Experience in Creation of Connected App for Integration

⮚     Basic Knowledge in Aura Components

⮚     Experience in Visualforce

⮚     Experience in Apex triggers, LWC.

⮚     Experience in Workflow, Validations Rules, Visual Flow, and Process Builder

⮚     Knowledge in knowledge base setup, Omni channel setup, Lightning Community setup, email services in the service cloud

⮚     Knowledge in Salesforce CPQ.

⮚     Knowledge in Experience cloud-like site creation, content management

⮚     Knowledge of message service channels in the service cloud

⮚     Knowledge of Help Center setup and Macro settings in the service cloud

⮚     Knowledge of Call center set up in the service cloud

⮚     Knowledge of WhatsApp channel implementation in the service cloud

⮚     Knowledge of Einstein bot in salesforce

⮚     Experience in database languages like MySQL

⮚     Good understanding of OOPs concepts.

⮚     Knowledge in Einstein Analytics.

⮚     Excellent debugging and problem-solving skills.            

⮚     Good communication skills, fast learner, and a good team player.

Professional Experience

Working as Software Engineer in NIRA Systems

Qualification

B.Tech in Electronics & Communication

Technical Skills                                                                                                                                                

Salesforce Modules and Tools Developer console, Force.com IDE, Apex Language, Classes, Triggers, SOQL, SOSL, SAQL, Workflow & Approvals, Visualforce (Pages, Components, and Controllers), Apex Data Loader, Apex Web Services, Custom Objects, workbench, Lightning, CPQ

Web Technologies Visual Force

Programming Apex, Java

Client-Side Programming JavaScript

Database SOQL, MySQL

Frameworks .NET, Entity Framework

Dev IDE  VS Code

Operating Systems Windows Vista/7/8/10

Major Projects                                                                                                                                                

Name LWC E-Commerce Development

Description

The project was to incorporate E-Commerce functionality into the org using LWC components. The filter is adjusted to set the required criteria and the products are displayed in the Product List Component with all their required details.

Implement google maps for finding the location of products using mapping markups in LWC.

This application is designed to run on the Salesforce platform. The application was built using the Lightning web component framework, which is the new way to build Lightning Apps.

Role

Create lightning web components, implement lightning message channel, filter mechanism, use google map functionalities, test the flow, identify, report and fix bugs.

Environment

Force.com platform, Apex Development, JavaScript, LWC

Name EW Technologies – Yodlee Integration

Description

This project aims to set up the integration of bank listing in a new visual page format using the Yodlee provider. Yodlee's industry-leading account aggregation platform has integrated with the Salesforce platform enabling advisors to collect and connect user permissions to end-user account data.

Role

Develop apex classes to do the Integration process and display the required result using the Visualforce page and also using Einstein analytics for displaying the data

Environment

Force.com platform, Apex Development & visual force

Name Mayaluxe (Salesforce)

Description

Experience in working with Salesforce CRM products and modules. Mayaluxe is a Mexico-based luxury suites business. My role is to manage their administrative task which comprises cases, work, collaborating with its customers, and implementing the roles and security.

Built Dashboards and Reports for greater insights.

Implemented workflows and process builder for supporting the custom logic development.

Role

Salesforce Development: Worked on Lead Assignment with Round Robin using a trigger.

Salesforce Administrator: - Implemented various functionalities using declarative tools.

Environment

Force.com platform, Apex Development