Dynamics 365 CRM Developer
Location : Jaipur, India
Experience : 6 Year
Rate: $18 / Hourly
Availability : Immediate
Work From : Any
Category : Information Technology & Services
Arun – 5+ Years - Dynamics 365 CRM Developer
CAREER OBJECTIVE:
Seeking a challenging career with a progressive organization in which I can utilize my abilities to the
maximum extent and develop myself in a competitive environment.
PROFESSIONAL SUMMARY:
5.2+ years of experience as Senior Functional consultant for Microsoft Dynamics 365 CRM,
Customer Engagement and Power platform for Government, Private and other sector
projects.
Successfully delivered projects for clients across various sectors, such as e-commerce,
education, healthcare, and media etc.
Thorough with designing and implementing business solutions with focus in Dynamics 365 CE -
sales, marketing, field service, customer service etc.
Expert in Power platform – Power Apps, Canvas Apps, Power automate, Power Virtual agents,
Power portals, Power Pages, Power AI builder etc.
Strong background in data analysis, user research, process improvement, and agile methodologies.
Expertise in analyzing client requirements to ensure clarity of scope, captures business
logic, workflows, user flows & visualize etc.
Worked on project documentation, such as: Scope of work, Business Requirements
document, Functional Specification, Gap analysis review, WBS, FTE process, Timeline, Project
plan documents etc.
Have knowledge of Data bricks, Azure synapse, Data lakes, Azure Machine Learning, and custom
models, ETL data engineering, Data analysis etc.
Capturing all User stories, features, bugs, work item activities using Azure DevOps and Jira etc.
Good understanding of Postman in Functional and User Acceptance Testing.
Good understanding of Postman in API Testing.
Good understanding of the Testing methodology
Hands on experience with Manual and Automation Testing Tools.
Excellent understanding of Software Development Life Cycle (SDLC) and Software Test Life
Cycle.
Methodologies from project definition to post-deployment documentation
In-depth knowledge in Object Orient Programming concepts (OOPs).
Experienced in development analysis and testing web applications created in HTML, CSS,
Bootstrap, JavaScript, jQuery etc.
EXPERIENCE AND WORK
Confidential
Duration: Feb 2022 to Present
Designation: Senior Dynamics 365 Functional Consultant
Confidential
Duration: Mar 2021 to Feb 2022
Designation: Senior Dynamics 365 Functional Consultant
Confidential
Duration: Nov 2020 to Feb 2021
Designation: Dynamics 365 Functional Consultant
III. Confidential
Duration: June 2018 to July 2020
Designation: Software Engineer
IV. Confidential
Duration: 2014 to 2018
Designation: Software Engineer
MICROSOFT CERTIFICATION
Pass Exam MB-260: Microsoft Customer Data Platform Specialist
TECHNICAL SKILLS:
Worked on different technologies includes –
Dynamics 365 CRM CE, Sales, Service, Marketing, customer insights, field service, business central etc.
Power App and Power Automate, PCF controls, AI builder tools, POCs.
Web API, Azure fundamentals.
Microsoft Office 365 suite – MS Word, MS PowerPoint, MS Excel, MS SharePoint etc.
Setup of SharePoint integration with Dynamics
SSIS integration, SSRS, SQL server
PROJECTS AND ASSIGNMENT:
Project 1: Fairfax Government, USA (from Mar 2022 to Present)
Description : This project developed for Fairfax government, United states, we have developed power portals and website for them. It allows end users to submit requests, cases, fill out business process information, and carry out business process flows accordingly etc. We have developed web portals and web applications for multiple departments – DPMM (Dept
of Procurement Materials Management, DPWES (Dept of Public works and Environment services, JDRDC (Juvenile and Domestic Relations District Court) etc.
Role : Senior Dynamics 365 Functional Consultant
Responsibilities :
Gathering and analyzing client requirements to ensure clarity of scope, capture business logic etc.
Worked on project documentation, such as: Project Plan, Scope of work, Business Requirements document, Functional Specification, Gap analysis review, Project LOE documents, FRD, BDD etc.
Visual diagrams, flowcharts, process flows and wireframes prepared.
Sprints, scrum calls and prepare for Agile frameworks and help scrum masters and product owners.
Worked on Functional and User Acceptance Testing
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