Salesforce Developer
Location : INDORE, India,
Experience : 10 Year
Rate: $28 / Hourly
Availability : Immediate
Work From : Offsite
Category : Information Technology & Services
SKILLS
CERTIFICATIONS
Cloud Computing (IIT, Kharagpur)
Project Management for Managers (IIT, Roorkee)
Innovation and IT Management (IIM,Bangalore)
Salesforce Certified Administrator
Platform App Builder
Platform Developer I
PROFESSIONAL EXPERIENCE
Designation: Associate Chief Manager Salesforce CRM
Role:Administrator, Developer& Architect
Project Name:
Description:
Implemented OneCRM with Sales, Service, Marketing&Community Cloud Across 7 BU’s which manages 2500+ User Licenses&G&B CLM(Conga CLM) Across Globe in 14 BU’smanaging another 250+ User Licenses.
Implemented In-depth of “As is - To be Analysis”&Migration from MS-CRM toSalesforce Ecosystem.
Did Requirement gathering, Defining processes, Architect Solution,Development, Reviews, and Deployment.
Planned &Implemented Change Management& SSOon OneCRM& Conga CLM.
Worked extensively on B2B, B2C & D2D Model While working on Community Cloud (Partner & Customer)
Integrated Info ERP and SmartNet with Salesforce CRM with the help of ION middle ware.
Developed &Implemented Financial Model and their Integration with Ezetap&Pinelabs.
As of now on-goingInitial Phase ofIntegration of E-com App with the help ofMuleSoft.
Created Multiple Apex Classes, LWC, Triggers, Flows& Process Builders.
Implemented Advance Approval Matrix, Obligation Management& Complex Reports on Conga CLM
Implemented integration of Outlook with SalesforceonOneCRM.
Hand done Pilotimplementing of Pardot and Good Hands-onAnalytics Cloud (Tableau).
As per business demand, availability and complexity played role of Solution Architect, Developer & Admin.
Designation: -Senior Salesforce – Business Analyst
Role& Description: Administrator, Pre-Sales & Developer
Senior Analyst & Administrator for 1000+ User Licenses across nation.
Requirements gathering, Conducting User Interviews,preparingfunctional documents like Use Cases & SRS.
Salesforce and BigCommerce integration&Single handedly developed PoC (Site.com based community)
Modify existing Database to meet unique needs & Goals determined from evaluation and Planning Process.
As an Admin of Sales& Marketing App resolved issues & escalated Problems with knowledgeable & quality service.
Created multiple Triggers, ProcessBuilder, Advance Approvals&analytical reportswith a degree of complexity.
Worked on complex functionalities with end-to-end design, development, testing and deployment.
Designation: -Salesforce Developer
Role&Description: Developer& Administrator
Salesforce Developer and Administrator for 5000+ Users across Globe.
Implementation of global Salesforce rollouts and business specific CRM rollouts for 14 SBU’s.
Configured and Customized App exchange Packages CPD, LOOP, Service MAX.
Handled production support – queries, issues, enhancements, resolution along with various change requests.
Designation: -Team Lead
Role: Senior JAVA / J2EE Developer
Designation: -Senior Process Associate (JAVA Support)
EDUCATION
Bachelor’s in computer application (IGNOU) 2003
Advance Diploma in Software Engineering (Aptech) 2002