A highly motivated and experienced professional with 3.5 years of hands-on experience in Microsoft 365. Proven ability to implement cloud-based solutions, manage user identity and roles, plan and manage Microsoft 365 workloads and applications. Seeking to leverage my technical skills andpassion for cloud technologies to drive productivity and efficiency in a challenging role at your esteemed organization

Technical Skills:

Worked on Tech.:                             Customization Dynamic 365 , Plugins with C#.Net, Ribbon

Workbench with JavaScript ,Power Automate, Power apps.

Migration:                                          Sharegate Technology, SSRS, and the XRM toolset,

Process:                                             Workflow, Automate flows, Business process flow and Business rules,

Web Development:                          Power Apps, Model Driven app, Canvas

Front-End Tool:                                 Power Apps Studio

Data Sources:                                    MS Excel , SharePoint Online and MS Data verse

Languages:                                         HTML, CSS, C#, .Net, Java Script for D365.

OS Platforms:                                    Windows 10/11, Windows Server 2003,2008, 2019

Working Experience:

Worked as Software Developer at Confidential (Nov 2020-present)

Worked on Project of Arabian Riders, UAE.                 (May 2020 to Till Date)

Working as a Functional Consultant for MS Dynamics 365's Sales and Service Modules

• In charge of personalising sales module entities such as leads, accounts, contacts, and opportunities, among others.
• In charge of personalising Service Module entities such as cases, queues, SLAs, and resource scheduling.
• In charge of setting up new sections, sub-sections, and adding new entities to the Model Driven application for both the Sales and Service Modules in accordance with business needs.
• Putting SharePoint Online and Microsoft Office 365 Tenant together
• Managing Azure Active Directory to add, edit, and remove users as well as assign permissions
• Transforming business requirements into technical requirements according to with BRD

Customization of CRM D365:

• Managing the Customization of Sales and Service Modules for Dynamic 365.
• Model Driven: Creating Dataverse Tables, Relationships, Business Rules, Business Process Flow
• Creating Custom Entities with different kinds of fields, such as Lookup, AutoNumber, and Calculated Fields
• Creating & Customizing Local & Global Option set
• I worked on several forms, including Quick Create and Quick View forms.
• Configuring Relationships & its Behaviours among Entities
• Creating workflows and business rules to update entities' records
• Managing Security Roles,